Author Topic: Rogue Anti-Malware Questions  (Read 6800 times)

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Reply #30November 01, 2019, 06:56:31 pm

Curson

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Re: Rogue Anti-Malware Questions
« Reply #30 on: November 01, 2019, 06:56:31 pm »
Hi Mops21,

Quote
I hope that is so right
This is the right file, but the install process completed without any issue, so it's not really useful.
If you encounter the error again, please generate a new debuginstall.log file.

Quote
When I download the new Beta Version from here that is 14008 not 14009 see this screenshot
This is an issue on our side. The number is wrong, but it's really the installer for RogueKiller 14.0.0.9.

Regards.

Reply #31November 01, 2019, 07:36:06 pm

Mops21

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Re: Rogue Anti-Malware Questions
« Reply #31 on: November 01, 2019, 07:36:06 pm »
Hi

Okay thank you very much for your Infos

With best Regards
Mops21

Reply #32November 01, 2019, 07:50:19 pm

Curson

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Re: Rogue Anti-Malware Questions
« Reply #32 on: November 01, 2019, 07:50:19 pm »
Hi Mops21,

You are very welcome.

Regards.

Reply #33June 15, 2020, 08:02:38 pm

Mops21

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Re: Rogue Anti-Malware Questions
« Reply #33 on: June 15, 2020, 08:02:38 pm »
Hi

Can you check the Logs and the Debug Files for Bugs and Errors and issues and Problems please and fix it when you found something

And check this see my Picture for that

With best Regards
Mops21

Reply #34June 16, 2020, 04:11:52 pm

Curson

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Re: Rogue Anti-Malware Questions
« Reply #34 on: June 16, 2020, 04:11:52 pm »
Hi Mops21,

Thanks for your feedback
It's an issue on our side, the installer is corrupted. We will release a fix in a few days.

Regards.

Reply #35June 16, 2020, 05:49:29 pm

Mops21

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Re: Rogue Anti-Malware Questions
« Reply #35 on: June 16, 2020, 05:49:29 pm »
Hi

Can you check the Logs and the Debug Files for Bugs and Errors and issues and Problems please and fix it when you found something

And can you fix the Windows Explorer PIDS please

Thank you very much for your Infos

With best Regards
Mops21

Reply #36June 16, 2020, 06:30:08 pm

Curson

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Re: Rogue Anti-Malware Questions
« Reply #36 on: June 16, 2020, 06:30:08 pm »
Hi Mops21,
Quote
And can you fix the Windows Explorer PIDS please
What do you mean by that ? Could you please describe minutely the issue you are experiencing ?

Regards.

Reply #37June 17, 2020, 06:46:31 pm

Mops21

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Re: Rogue Anti-Malware Questions
« Reply #37 on: June 17, 2020, 06:46:31 pm »
Hi Mops21,
Quote
And can you fix the Windows Explorer PIDS please
What do you mean by that ? Could you please describe minutely the issue you are experiencing ?

Regards.

hi

I mean this here see my screenshot

With best Regards
Mops21

Reply #38June 18, 2020, 10:11:00 pm

Curson

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Re: Rogue Anti-Malware Questions
« Reply #38 on: June 18, 2020, 10:11:00 pm »
Hi Mops21,

This is normal. It means that Explorer must be restarted to update some component of RogueKiller.
Just click on the "Ja" button to continue the installation process.

Regards.