Author Topic: Rogue Anti-Malware Questions  (Read 25638 times)

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Reply #30November 01, 2019, 06:56:31 PM

Curson

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Re: Rogue Anti-Malware Questions
« Reply #30 on: November 01, 2019, 06:56:31 PM »
Hi Mops21,

Quote
I hope that is so right
This is the right file, but the install process completed without any issue, so it's not really useful.
If you encounter the error again, please generate a new debuginstall.log file.

Quote
When I download the new Beta Version from here that is 14008 not 14009 see this screenshot
This is an issue on our side. The number is wrong, but it's really the installer for RogueKiller 14.0.0.9.

Regards.

Reply #31November 01, 2019, 07:36:06 PM

Mops21

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Re: Rogue Anti-Malware Questions
« Reply #31 on: November 01, 2019, 07:36:06 PM »
Hi

Okay thank you very much for your Infos

With best Regards
Mops21

Reply #32November 01, 2019, 07:50:19 PM

Curson

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Re: Rogue Anti-Malware Questions
« Reply #32 on: November 01, 2019, 07:50:19 PM »
Hi Mops21,

You are very welcome.

Regards.

Reply #33June 15, 2020, 08:02:38 PM

Mops21

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Re: Rogue Anti-Malware Questions
« Reply #33 on: June 15, 2020, 08:02:38 PM »
Hi

Can you check the Logs and the Debug Files for Bugs and Errors and issues and Problems please and fix it when you found something

And check this see my Picture for that

With best Regards
Mops21

Reply #34June 16, 2020, 04:11:52 PM

Curson

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Re: Rogue Anti-Malware Questions
« Reply #34 on: June 16, 2020, 04:11:52 PM »
Hi Mops21,

Thanks for your feedback
It's an issue on our side, the installer is corrupted. We will release a fix in a few days.

Regards.

Reply #35June 16, 2020, 05:49:29 PM

Mops21

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Re: Rogue Anti-Malware Questions
« Reply #35 on: June 16, 2020, 05:49:29 PM »
Hi

Can you check the Logs and the Debug Files for Bugs and Errors and issues and Problems please and fix it when you found something

And can you fix the Windows Explorer PIDS please

Thank you very much for your Infos

With best Regards
Mops21

Reply #36June 16, 2020, 06:30:08 PM

Curson

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Re: Rogue Anti-Malware Questions
« Reply #36 on: June 16, 2020, 06:30:08 PM »
Hi Mops21,
Quote
And can you fix the Windows Explorer PIDS please
What do you mean by that ? Could you please describe minutely the issue you are experiencing ?

Regards.

Reply #37June 17, 2020, 06:46:31 PM

Mops21

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Re: Rogue Anti-Malware Questions
« Reply #37 on: June 17, 2020, 06:46:31 PM »
Hi Mops21,
Quote
And can you fix the Windows Explorer PIDS please
What do you mean by that ? Could you please describe minutely the issue you are experiencing ?

Regards.

hi

I mean this here see my screenshot

With best Regards
Mops21

Reply #38June 18, 2020, 10:11:00 PM

Curson

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Re: Rogue Anti-Malware Questions
« Reply #38 on: June 18, 2020, 10:11:00 PM »
Hi Mops21,

This is normal. It means that Explorer must be restarted to update some component of RogueKiller.
Just click on the "Ja" button to continue the installation process.

Regards.

Reply #39August 03, 2021, 12:25:21 PM

Mops21

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Re: Rogue Anti-Malware Questions
« Reply #39 on: August 03, 2021, 12:25:21 PM »
Hi

I have some new questions for you

1. Can you check this see and read the Rogue AntiMalware Bug vom 02.08.2021 txt File and the Logfiles

2. And can you check the Logs for other bugs and issues and errors and problems and fix it please

https://www.file-upload.net/download-14652319/RogueKiller.zip.html

With best Regards
Mops21

Reply #40August 03, 2021, 04:53:42 PM

Curson

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Re: Rogue Anti-Malware Questions
« Reply #40 on: August 03, 2021, 04:53:42 PM »
Hi Mops21,

Could you please explain the issue you are facing more minutely ?
The latest report is detecting the "PC Reviver" PUP. Is it about this ?

Regards.

Reply #41February 12, 2022, 11:49:05 AM

Mops21

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Re: Rogue Anti-Malware Questions
« Reply #41 on: February 12, 2022, 11:49:05 AM »
Hi

I have some more questions for you

1. Where can I find this in the Rogue Antimalware Free and Paid Version

Cloudscanner (new module, BETA)

2. And can you check this please see the screenshot that is after each new start of Rogue Antimalware

3. And check the Logs for other issues and bugs and problems and errors

https://www.file-upload.net/download-14851306/Debug.zip.html

With best Regards
Mops21

Reply #42February 12, 2022, 10:13:38 PM

Curson

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Re: Rogue Anti-Malware Questions
« Reply #42 on: February 12, 2022, 10:13:38 PM »
Hi Mops21,

CloudScanner is not implemented in RogueKiller yet. For now, it is only available on Adlice Diag.
Since you are using the Free version, real-time protection and Storage protection are not available, so that why it's greyed out.

I checked the logs and sent and didn't find anything problematic.

Regards.