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Author Topic: Rogue Anti-Malware Questions  (Read 27320 times)

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July 15, 2019, 06:35:02 PM

Mops21

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Rogue Anti-Malware Questions
« on: July 15, 2019, 06:35:02 PM »
Hi all

I have 2 questions for you

1. On the screenshot Rogue Anti-Malware GUI Bug 140.1 is that so normal by the installer did not Close all the programfiles pleasxe check and fix it

2. On the screenshot Rogue Anti-Malware GUI Bug 140 is that so normal that the box is not fully visible to click that please check and fix it

With bestv Regards
Mops21
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Reply #1July 15, 2019, 09:43:28 PM

Curson

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Re: Rogue Anti-Malware Questions
« Reply #1 on: July 15, 2019, 09:43:28 PM »
Hi Mops21,

Thanks for your feedback.
Do you use a custom system theme ?

Regards.
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Reply #2July 16, 2019, 05:41:04 PM

Mops21

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Re: Rogue Anti-Malware Questions
« Reply #2 on: July 16, 2019, 05:41:04 PM »
Hi

No here can you download the Logs and the debug Files

https://www.sendspace.com/file/rj3fhp

With best Regards
Mops21
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Reply #3July 17, 2019, 12:12:25 AM

Curson

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Re: Rogue Anti-Malware Questions
« Reply #3 on: July 17, 2019, 12:12:25 AM »
Hi Mops21,

Thanks.
We will analyse them.

Regards.
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Reply #4July 20, 2019, 06:42:24 PM

Mops21

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Re: Rogue Anti-Malware Questions
« Reply #4 on: July 20, 2019, 06:42:24 PM »
Hi

Can you check the Logs for other bugs or Problems or Errors please and fix it please

With best Regards
Mops21
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Reply #5July 20, 2019, 11:23:25 PM

Curson

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Re: Rogue Anti-Malware Questions
« Reply #5 on: July 20, 2019, 11:23:25 PM »
Hi Mops21,

We are still investing the issues you reported.
Please be patient, it will probably takes some time.

Regards.
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Reply #6August 10, 2019, 02:31:24 PM

Mops21

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Re: Rogue Anti-Malware Questions
« Reply #6 on: August 10, 2019, 02:31:24 PM »
Hi

Can you check this please see my screenshot and the Logs for that

https://www.sendspace.com/file/9dzthm

With best Regards
Mops21
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Reply #7August 10, 2019, 06:34:00 PM

Mops21

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Re: Rogue Anti-Malware Questions
« Reply #7 on: August 10, 2019, 06:34:00 PM »
Hi

And can you check These Crashdumps please

https://www.sendspace.com/file/x98ubz

https://www.sendspace.com/file/2r4dye

With best Regards
Mops21
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Reply #8August 11, 2019, 02:36:27 PM

Mops21

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Re: Rogue Anti-Malware Questions
« Reply #8 on: August 11, 2019, 02:36:27 PM »
Hi

I have some more bugs fopr you

1 When the language is englisch see my screenshot Rogue Anti-Malware Bug 0145 and when click on Default Settings is this into german language please check and fix see the screenshot Rogue Anti-Malware Bug 0146

2. Is a Translation bug Rogue Anti-Malware german translation Bug 01

Add "Scan with ..." entry in explorer context menu = Fügen Sie im Explorer-Kontextmenü den Eintrag "Scannen mit ..." hinzu

Shell Extension = Shell Erweiterung

3. Is a Translation Bug, too see the screenshot Rogue Anti-Malware german translation Bug 02

Defaultmäßige = Standardmäßige

With best Regards
Mops21

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Reply #9August 12, 2019, 10:03:16 PM

Curson

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Re: Rogue Anti-Malware Questions
« Reply #9 on: August 12, 2019, 10:03:16 PM »
Hi Mops21,

Thanks for your feedback.

When you update RogueKiller, it's necessary to close it so the installer is able to replace the old files with the new ones. Since version 13.4.0, we added a shell extension to make the user able to scan files from within the context menu, so Explorer must now be restarted as well.
Regarding the German translation, the official translator is a bit behind the schedule. Thoses mistakes will be fixed as soon as possible.

Regards.
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Reply #10August 14, 2019, 06:14:23 PM

Mops21

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Re: Rogue Anti-Malware Questions
« Reply #10 on: August 14, 2019, 06:14:23 PM »
Hi

Thank you very much for your Infos

I mean this here see my 3 screenshots for it

With best Regards
Mops21
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Reply #11August 14, 2019, 06:40:06 PM

Curson

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Re: Rogue Anti-Malware Questions
« Reply #11 on: August 14, 2019, 06:40:06 PM »
Hi Mops21,

You are very welcome.
Yes, this is normal. Since explorer.exe exits when new RogueKiller updates are installed, your desktop environment will vanish until the end of the installation when the process is restarted.

Regards.
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Reply #12August 15, 2019, 05:53:30 PM

Mops21

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Re: Rogue Anti-Malware Questions
« Reply #12 on: August 15, 2019, 05:53:30 PM »
Hi

Can you add this please to restay<rt the Explorer.exe again after the update please

With best Regards
Mops21
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Reply #13August 15, 2019, 06:50:18 PM

Curson

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Re: Rogue Anti-Malware Questions
« Reply #13 on: August 15, 2019, 06:50:18 PM »
Hi Mops21,

Explorer should automatically be restarted at the end of the installation.
Is it not the case here ?

Regards.
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Reply #14August 16, 2019, 06:45:32 PM

Mops21

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Re: Rogue Anti-Malware Questions
« Reply #14 on: August 16, 2019, 06:45:32 PM »
Hi

Thank you very much for your Infos

What Need you when it is not working the restart after the Setup

With best Regards
Mops21
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