Malware/virus will not allow me to play videos

[Curson]

Hi cyke,

Please download Flash Player for Chromium-based browsers (PPAPI) lastest version, close Chrome and install it.
Does that make a difference ?

Regards.

[cyke]

Hey Curson,

Did it, but still the same problem

cyke

[Curson]

Hi cyke,

I begin to be short of ideas.
Could you please minutely describe what happens when you try to view a video ? A screenshot could help.

Regards.

[cyke]

Hi Curson,

There is just a blank field where the video should be. Sometimes when the page is loading you can see the play button, but then an error or broken page image appears for a second and then the blank field. I am having trouble getting a screenshot and pasting it into this field.

cyke

[Curson]

Hi cyke,

For the screenshot, please refer to : Use Snipping Tool to capture screen shots.
You can then attach the image file with your post.

Regards.

[cyke]

Hi Curson,

I'e attached snip of the page, below the title in the blank field there should be a clickable video, but there is nothing there.

cyke

[Curson]

Hi cyke,

Do the other browsers behave exactly like this ?
Launch the command prompt windows (cmd) with admin rights and copy/paste the following command :

Code: [Select]

ipconfig /flushdns && ping dailymotion.com > %USERPROFILE%\Desktop\NetworkCheck.txtA new file named NetworkCheck.txt should has been created on your desktop. Please attach it with your next post.

Regards.

[cyke]

Hi Curson,

Yes all the browsers act the same. Ive attached the file

cyke

[Curson]

Hi cyke,

Your issue is really complicated. I have to do research, since I'm out of ideas for now.
I will keep you updated.

Regards.

[Tigzy]

Hello,
I read the whole topic and I had 1 question:

Do you have any ad blocker installed, or NoScript?
Thanks.

[cyke]

Hello,

yes I do have Adblock running

[Tigzy]

I think you should retry on one of the websites you have trouble WITHOUT adblocks (try disabled for that site only).
Adblocker sometimes can badly interpret what videos are on a website, since some use videos for advertising.

[cyke]

Tizzy,

Have tried that on more than one occasion, the issue is still the same.

regards,
cyke

[Tigzy]

Can you give me an example of website where you have trouble?

[cyke]

Hello Tigzy,

Sure deadspin.com. In any of the links/blogs/articles that have clickable video embedded in them, I cannot view the video, there is just a blank space. I sent a snip to curson a few posts ago. It is like this on any website i visit that has a video embeded in the article. However, I can view youtube without any problems.

cyke