FB bloqued Rogue Killer Report, What to do now, what to erase ?

[Shakun]

Hi,

Hi, this is what FB told me that I was connected to that account and then I wanted to share a link , then I tried the site of the World the same link. First, I could access my account but not post, then this message:

"Your account is temporarily blocked for security reasons

We have temporarily blocked access to your account because we have detected the presence of malware on your computer. This software may attempt to access your personal information , slow down your connection and create various problems when you use Facebook . To protect yourself against malware , do not activate or share suspicious or resembling spam.
To help us remove the malicious software, click Continue. Once you delete the malware , you can again log into your account. "

I have not installed the " Utility Malicious Software Removal Facebook " Facebook - malicious extension cleaner .

My other FB account is working well under Google Chrome.

http://cjoint.com/?0Epa2ui68ha

I have seen that and tried :

http://www.bubblews.com/news/1206623-how-to-avoid-facebook-temporarily-locked-because-of-malicious-software

" How To Fix Facebook Temporarily Locked Because Of Malicious Software :

Do not login to Facebook using Google Chrome, if you must, then go Incognito. You may login without any problem with other browsers such as Mozilla Firefox and with Android and iOS gadgets."

It work with IE 10 !!!

http://cjoint.com/?3ExwSaDlmH6

So how also have access to my account with Google Chrome, which I use?

Thank you for your help !

[Tigzy]

Hello
I see you have a proxy installed, did you?
If not, I'd launch a Proxy Fix (with the button in RogueKiller)

[Shakun]

Thank you for your answer,

No, I didn't install myself a proxy.

I've launched PROXY RAZ.
What should I do now, erase the rest ?

[Shakun]

It still doesn't work :

"Votre compte est temporairement bloqué pour des raisons de sécurité
 Nous avons temporairement bloqué l'accès à votre compte car nous avons détecté la présence d'un logiciel malveillant sur votre ordinateur. Ce logiciel pourrait tenter d'accès à vos informations personnelles, ralentir votre connexion et créer divers problèmes lorsque vous utilisez Facebook. Pour vous protéger contre les logiciels malveillants, évitez d'activer ou de partager des liens suspects ou s'apparentant à du spam.
Pour nous aider à supprimer le logiciel malveillant, cliquez sur Continuer. Une fois le logiciel malveillant supprimé, vous pourrez de nouveau vous connecter à votre compte."

But it still work on Internet explorer 10.

Should I erase what RKiller found ?

Thank you for your help

[Tigzy]

I think it can take hours/day for Facebook to unlock your account.
I'd try Malwarebytes to see if some malware remains

[Shakun]

Thank you,

 I already tried MBAM several times : nothing found

My other FB account works : it isn't Chrome nor my computer
This FB account works on Internet explorer : This is not Chrome nor my computer
so :
What is it

[Tigzy]

My guess is it's Facebook itself, try contact them

[Shakun]

I've tried with another computer, my account is working well, even with Google Chrome

But it still doesn't work with mine !!!

It's still :

"Votre compte est temporairement bloqué pour des raisons de sécurité
 Nous avons temporairement bloqué l'accès à votre compte car nous avons détecté la présence d'un logiciel malveillant sur votre ordinateur. Ce logiciel pourrait tenter d'accès à vos informations personnelles, ralentir votre connexion et créer divers problèmes lorsque vous utilisez Facebook. Pour vous protéger contre les logiciels malveillants, évitez d'activer ou de partager des liens suspects ou s'apparentant à du spam.
Pour nous aider à supprimer le logiciel malveillant, cliquez sur Continuer. Une fois le logiciel malveillant supprimé, vous pourrez de nouveau vous connecter à votre compte."

Has somebody an idea of this strange situation  

[Tigzy]

Another computer, in another house? If yes, then it has to do with your IP.

[Shakun]

What does it mean, then ?

With my computer in my house, this FB account works only with Internet Explorer, (that I don't like).
I didn't try with Firefox.
Is it possible that my IP then is ok for FB (but only THIS account, not the 2nd one, which is fonctionning with Google Chrome) with I.Explorer and not with Google Chrome

[Tigzy]

No Idea. I don't know how FB does its blocking stuff :/
You'd better ask them, they'll told you what you have to check for.