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Author Topic: The device is not ready.  (Read 5152 times)

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February 03, 2016, 08:04:09 PM

ericthobbs

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The device is not ready.
« on: February 03, 2016, 08:04:09 PM »
Hello,
On some computers with USB readers that have no media RogueKiller displays a windows error and requires user input to continue. Is there anyway to prevent this via command line switch?

I have attached both a screenshot and a log.

Thanks,
Eric
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Reply #1February 03, 2016, 08:37:47 PM

Curson

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Re: The device is not ready.
« Reply #1 on: February 03, 2016, 08:37:47 PM »
Hi Eric,

You are using an outdated version of RogueKiller.
Could you pleae update it and tell me if the issue still occurs ?

Regards.
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Reply #2February 03, 2016, 08:52:22 PM

ericthobbs

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Re: The device is not ready.
« Reply #2 on: February 03, 2016, 08:52:22 PM »
Sorry, the screenshot is from an older release (we've ran into this problem before, but have not had the chance to report it.)

As per the log file the version is RogueKiller V11.0.10.0

Thanks,
Eric
« Last Edit: February 03, 2016, 08:54:03 PM by ericthobbs »
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Reply #3February 03, 2016, 10:00:04 PM

Curson

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Re: The device is not ready.
« Reply #3 on: February 03, 2016, 10:00:04 PM »
Hi Eric,

Thanks for the feeback. We will investigate the issue and fix it as soon as possible.
I will keep you updated.

Regards.
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