Author Topic: Driver not working?  (Read 12583 times)

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Reply #15December 03, 2015, 03:24:05 pm

Curson

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Re: Driver not working?
« Reply #15 on: December 03, 2015, 03:24:05 pm »
Hi gamefan,

Don't worry about that.
Launch the command prompt windows (cmd) with admin rights and copy/paste the following command :
Code: [Select]
chkdsk C: /f /v /x
Please allow chkdsk to run on next reboot and restart the computer to perform the analysis.
Is the driver able to load ?

Regards.

Reply #16December 03, 2015, 05:40:48 pm

Tigzy

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Re: Driver not working?
« Reply #16 on: December 03, 2015, 05:40:48 pm »
I've tested the file you sent (which doesn't seem corrupt), and verify says the signature is correct, and is valid for kernel.
Plus the Microsoft Cross certificate is present... The file is not the problem here.

Reply #17December 03, 2015, 05:46:53 pm

Tigzy

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Re: Driver not working?
« Reply #17 on: December 03, 2015, 05:46:53 pm »
Gamefan, could you look into C:\Windows\INF
if you see files like setupapi.<something>.log ?
Could you attach them all?

Thanks.

Reply #18December 03, 2015, 10:27:59 pm

gamefan

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Re: Driver not working?
« Reply #18 on: December 03, 2015, 10:27:59 pm »
Gamefan, could you look into C:\Windows\INF
if you see files like setupapi.<something>.log ?
Could you attach them all?

Thanks.

are these what you wanted?

also chdsk didn't work

i'm running windows 7 ultimate no service pack if that helps any


« Last Edit: December 03, 2015, 10:45:36 pm by gamefan »

Reply #19December 04, 2015, 01:44:35 pm

Tigzy

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Re: Driver not working?
« Reply #19 on: December 04, 2015, 01:44:35 pm »
do you see any setupapi.dev.log?

Reply #20December 04, 2015, 03:29:01 pm

Curson

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Re: Driver not working?
« Reply #20 on: December 04, 2015, 03:29:01 pm »
Hi gamefan,

One last try :
Launch the command prompt windows (cmd) with admin rights and copy/paste the following command :
Code: [Select]
wusa /uninstall /kb:2949927 /quiet /promptrestart
Don't close the command prompt before the operation is finished !

Reboot the system and then, please check Windows Update for updates.
If any, install them and reboot the computer before testing RogueKiller again.

Regards.
« Last Edit: December 04, 2015, 04:07:48 pm by Curson »

Reply #21December 05, 2015, 02:27:28 am

gamefan

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Re: Driver not working?
« Reply #21 on: December 05, 2015, 02:27:28 am »
do you see any setupapi.dev.log?

sadly no, searched the whole laptop

Hi gamefan,

One last try :
Launch the command prompt windows (cmd) with admin rights and copy/paste the following command :
Code: [Select]
wusa /uninstall /kb:2949927 /quiet /promptrestart
Don't close the command prompt before the operation is finished !

Reboot the system and then, please check Windows Update for updates.
If any, install them and reboot the computer before testing RogueKiller again.

Regards.

I tried that, I don't have that update installed on my pc, is service pack 1 needed to do that? my pc won't let me install SP1 for some wierd reason, probably the fact that I had to change the HD a while back and I needed Intel Rapid Storage Technology to even get windows update to work again , and some updates I read have some severe privacy issues/botnet implications.

I'm sorry about these faillings. Should I just let you know if the driver starts working again in a future update? I really am sorry.

Reply #22December 07, 2015, 02:24:23 pm

Curson

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Re: Driver not working?
« Reply #22 on: December 07, 2015, 02:24:23 pm »
Hi gamefan,

Quote from: gamefan
I tried that, I don't have that update installed on my pc, is service pack 1 needed to do that? my pc won't let me install SP1 for some wierd reason, probably the fact that I had to change the HD a while back and I needed Intel Rapid Storage Technology to even get windows update to work again , and some updates I read have some severe privacy issues/botnet implications.
Not, it's not. This KB is known to cause issue when processing SHA-2 hashed certificates. Since it's not installed on your system, it's not the culprit.

Quote from: gamefan
I'm sorry about these faillings. Should I just let you know if the driver starts working again in a future update? I really am sorry.
Please don't be sorry about that. We are really greateful to you helping us troubleshooting this issue. :)
Tigzy and I will continue to investigate and will get back to you as soon as possible.

Regards.

Reply #23January 20, 2016, 10:40:09 pm

gamefan

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Re: Driver not working?
« Reply #23 on: January 20, 2016, 10:40:09 pm »
Sorry for necroing this thread but

In the newest version of Roguekiller, the driver is working again! :)

Reply #24January 20, 2016, 11:40:07 pm

Curson

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Re: Driver not working?
« Reply #24 on: January 20, 2016, 11:40:07 pm »
Hi gamefan,

I'm glad to hear it. :)

We reverted back to SHA-1 hashing since we discovered SHA-2 algorithm is only partially supported on Windows 7 : Signing Kernel-mode Drivers with SHA-2/SHA-256
Thanks again for your continuous feebacks on the issue, it really helped us troubleshooting it.

Regards.

Reply #25January 21, 2016, 05:13:59 am

gamefan

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Re: Driver not working?
« Reply #25 on: January 21, 2016, 05:13:59 am »
Hi gamefan,

I'm glad to hear it. :)

We reverted back to SHA-1 hashing since we discovered SHA-2 algorithm is only partially supported on Windows 7 : Signing Kernel-mode Drivers with SHA-2/SHA-256
Thanks again for your continuous feebacks on the issue, it really helped us troubleshooting it.

Regards.

Ah, not very knowledgable on SHA stuff and this is probably a stupid question but does the algorithm affect Rougekiller's ability to detect?

Again, sorry for necroing the thread. Thank you.

Reply #26January 21, 2016, 05:18:50 pm

Curson

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Re: Driver not working?
« Reply #26 on: January 21, 2016, 05:18:50 pm »
Hi gamefan,

No, it doesn't change anything. ;)

Regards.