==> Erroneous detection / Application support request <==

[Curson]

Hi everyone,

EDIT: please use the contact form instead of this thread.
https://adlice.com/contact/


=============================================
DEPRECATED.

This thread is meant for users who wants to report error with existing detections and users who wish to submit an application to be added to UCheck database.
Please follow the instructions so we can help you with efficiently.

UCheck is not detecting latest version of application X, UCheck is detecting beta version of application X, Application X is crashing on install

• Open UCheck
• Click on the "History and Settings > "History" buttons
• Open the first report, export it and attach it with your next reply as attachment

I wish application X to be added to UCheck database

- TBA -

[chjohans]

UCheck finds updates for these two programs (also see the attached screenshots):
- EaseUS Partition Master [64 bits]
- EaseUS TODO Backup Home 2023 [32 bits]

The problem is, that the versions it finds do not exist, or at least I can't find them. I am as far as I know on the latest version of both, see the attached screenshots that show which versions those are. I have confirmed with EaseUS technical support that what I have installed is indeed the latest version of both programs.

Please also see the attached UCheck report.

And please pretty please, change your "captcha" challenge, it's super annoying and very easy to drop an icon wrong so you have to start all over. A bit overkill if you ask me, and as I said, super annoying. Even when I'm sure I've dropped each picture in the correct category it keeps giving me a new challenge. It took me 5-6 retries just to post this.

Edit: The captcha was no longer triggered after my first post, only when I registered my account here and when I made my very first post. It was a PITA, but if it's not triggered it's OK.

[Curson]

Hi chjohans,

Welcome to Adlice.com Forum.

Sorry about the CAPTCHA, we had a spam folder for a long time before we implemented it.
We will migrate to reCPATCHA v3 in the future for ease of use but it's low priority.

Could you please attach UCheck scan lastest report with your next reply ?

Regards.

[chjohans]

Sorry, I forgot to attach the scan report. Please see the attachment to this post.

[Curson]

Hi chjohans,

Thanks for your feedback.
I will check these as soon as possible.

Regards.

[DrStrange]

Hi,
I have two programs that uCheck is reporting as the latest version but are in fact alpha and beta versions -  screenshot and scan report attached. They are:
1. Total Commander
2. Python

With Total Commander the problem is that the latest final version is 11.02. The version before that was 11.02 beta 6, hence the version that uCheck finds - 11.02.6. I assume uCheck thinks that 11.02.6 is a greater number than 11.02 so it must  be a later version, which is not the case.
With Python, the current production version is 3.12. Version 3.13 is an alpha build which Python does not recommend you use in a production setting.



Keep up the good work with uCheck. After support for SUMo ended, uCheck and WingetUI, out of all the many program updaters out there, were what I settled on, and WingetUI is a bit buggy.

Thanks.










 

[sciuro]

Same here: With Python, the current production version is 3.12. Version 3.13 is an alpha build which Python does not recomend you use in a production setting.

[Curson]

Hi DrStrange, sciuro,

Welcome to Adlice.com Forum.
We will try to improve it.

Regards.

[chjohans]

UCheck still finds updates for these two programs, 3 weeks after being told it would be fixed:
- EaseUS Partition Master [64 bits]
- EaseUS TODO Backup Home 2023 [32 bits]

Then lately it will also show a bogus update for MS Visual Studio Code, please see the attached screenshot.

It shows an available update from 1.84,.0 to 1.84.2, but the thing is, I'm already on that version, as can be seen in the second screenshot attached.

Now it also says on "Mouseover" "Warning! This item is an old duplicate of existing latest version. It will be removed on processing.". But no, it never goes away, I'm already on the latest version, and I do not have the older version installed in a different path. If I exclude this with "Skip this update" it will disappear only to appear again on the next scan. Pretty stubborn and annoying!

[WigglyWings]

Ucheck keeps detecting Alpha version (v1.5) of Everything, latest version on their website is still v1.4.
https://www.voidtools.com/downloads/
https://www.voidtools.com/everything-1.5a/
https://www.voidtools.com/forum/viewtopic.php?t=9787&sid=0753ad8678309caad6cec5c3d25f7ac9&start=100

[Curson]

Hi WigglyWings,

Welcome to Adlice.com Forums.

UCheck is not detecting latest version of application X, UCheck is detecting beta version of application X, Application X is crashing on install

• Open UCheck
• Click on the "History and Settings > "History" buttons
• Open the first report, export it and attach it with your next reply as attachment

Regards.

[WigglyWings]

Hi WigglyWings,

Welcome to Adlice.com Forums.

UCheck is not detecting latest version of application X, UCheck is detecting beta version of application X, Application X is crashing on install

• Open UCheck
• Click on the "History and Settings > "History" buttons
• Open the first report, export it and attach it with your next reply as attachment

Regards.

Hi,

Thanks for the welcome, here is the report.

[pjbeta]

Microsoft PC Manager and Textify are both updated to the latest versions I've been able to find anywhere, UCheck has been reporting the newer versions for a couple of weeks now.
Farbar Recovery Scan Tool - the version number is the date (day.month.year.revision). Ucheck is picking up a version from 31.10.2023 as being a newer version than 27.01.2024.

[Curson]

Hi WigglyWings, pjbeta,

Everything (64-bit), version 1.4.1.1024
 

• Available Version        : 1.5.0.1366
• Size                     : 2.16 MB
• Wow6432                  : No
• Portable                 : Yes
• update_location          : D:\Backup\PortableApps\Everything-1.4.1.1024.x64\Everything.exe

Could you please confirm you are managing it with the PortableApps application ?
Since they repackage exising setup we do not suppport these.

Microsoft PC Manager and Textify are both updated to the latest versions

Do you use the beta version of Microsoft PC Manager on purposes ?
Is Textify managed by with the PortableApps application ?

Farbar Recovery Scan Tool. Ucheck is picking up a version from 31.10.2023 as being a newer version than 27.01.2024.

This is intended behaviour since version numbering should follow a rise in number (31 is greater than 27, hence a new major version).
I'm sorry, but this won't be fixed.

Regards.

[WigglyWings]

Could you please confirm you are managing it with the PortableApps application ?
Since they repackage exising setup we do not suppport these.

Hi Curson,

I am directly downloading the portable version from their website; no other app is involved.
https://www.voidtools.com/Everything-1.4.1.1024.x64.zip

Edit: Similar issue with Telegram. Ucheck is suggesting Pre-release version (4.14.11) as an update to the latest version installed and available (4.14.9) on their Github.

Telegram Desktop (64-bit), version 4.14.9.0
 

• Available Version        : 4.14.11.0
• Size                     : 139 MB
• Wow6432                  : No
• Portable                 : Yes
• update_location          : D:\Backup\PortableApps\Telegram\Telegram.exe

https://github.com/telegramdesktop/tdesktop/releases

Edit:2 Added new scan report.