Author Topic: Mailbird Update Problem  (Read 77 times)

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October 30, 2019, 02:54:50 pm

oklajohn

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Mailbird Update Problem
« on: October 30, 2019, 02:54:50 pm »
UCheck is showing I have Mailbird 2.7.0 installed, and update to 2.7.1 is available.  However, Mailbird shows I have 2.7.1 already installed.  How can I correct this?  Thanks, John

Reply #1October 30, 2019, 07:07:31 pm

Curson

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Re: Mailbird Update Problem
« Reply #1 on: October 30, 2019, 07:07:31 pm »
Hi John,

Welcome to Adlice.com Forum.
Could you please check if there is two or more Mailbird entries in the "Add/Uninstall" list of Windows removal utility ?

Regards.

Reply #2October 30, 2019, 07:21:27 pm

oklajohn

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Re: Mailbird Update Problem
« Reply #2 on: October 30, 2019, 07:21:27 pm »
Thanks Curson for your reply.  I checked the item in add/uninstall and it shows Version 2.7.0, the same as UCheck.   Sorry I didn't check that  first.  I just looked at Mailbird and it indicates 2.7.1 is installed.  Obviously, the problem is Mailbird, not UCheck.  Sorry for the inconvenience of the post.

Reply #3October 30, 2019, 07:31:30 pm

Curson

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Re: Mailbird Update Problem
« Reply #3 on: October 30, 2019, 07:31:30 pm »
Hi John,

Thanks for your feedback.
It seems that Mailbird editor forgot to update the version number used by Windows. If it isn't fixed quickly, we will check for another way to detect Mailbird's version.

There was no inconvenience, you reported a real issue. :)

Regards.

Reply #4October 30, 2019, 07:55:34 pm

oklajohn

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Re: Mailbird Update Problem
« Reply #4 on: October 30, 2019, 07:55:34 pm »
Thanks, I have contacted Mailbird to see if they might be of help with this.  Will post here if they provide any helpful info.   

Reply #5October 30, 2019, 08:07:07 pm

Curson

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Re: Mailbird Update Problem
« Reply #5 on: October 30, 2019, 08:07:07 pm »
Hi John,

Thank you very much.

Regards.

Reply #6October 30, 2019, 08:15:13 pm

oklajohn

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Re: Mailbird Update Problem
« Reply #6 on: October 30, 2019, 08:15:13 pm »
One other thing I just noticed.  SuMo is showing my installed version of Mailbird is up-to-date with 2.71,the same as Mailbird is showing.  Really not sure why Windows 10 is still showing 2.70. Will still let you know if I find out the solution.   Update:  Found my Mailbird file was probably corrupted.  Re-installed and all is well now with Mailbird and UCheck.  Not a problem of your program at all.  I apologize.  I really appreciate your concern and replies,Curson.  Thanks, John
« Last Edit: October 30, 2019, 09:18:59 pm by oklajohn »

Reply #7October 30, 2019, 09:21:07 pm

Curson

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Re: Mailbird Update Problem
« Reply #7 on: October 30, 2019, 09:21:07 pm »
Hi John,

Thanks for your feedback.
I'm glad you were able to resolve the issue.

Regards.