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Error 5 on MalPE
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Topic: Error 5 on MalPE (Read 7284 times)
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September 26, 2019, 12:46:06 AM
whitebro2
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Error 5 on MalPE
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on:
September 26, 2019, 12:46:06 AM »
I got error 5 trying to remove cmdl32, UevAgentPolicyGenerator, and xpsrchvw. Are those rootkits?
«
Last Edit: September 28, 2019, 03:43:46 PM by whitebro2
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Reply #1
September 26, 2019, 01:25:16 PM
Curson
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Re: Error 5 on MalPE
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Reply #1 on:
September 26, 2019, 01:25:16 PM »
Hi whitebro2,
Welcome to Adlice.com Forum.
No, these are not rootkits but they probably are protected by a malicious driver.
Please download
Farbar Recovery Scan Tool (x64)
and save it to your Desktop.
Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click
Yes
to disclaimer.
Press
Scan
button.
It will produce a log called
FRST.txt
in the same directory the tool is run from.
Please attach log back here using the "Attachments and other options > Attach" feature.
The first time the tool is run it generates another log (
Addition.txt
- also located in the same directory as FRST.exe). Please also attach that along with the FRST.txt into your reply.
Regards.
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Reply #2
September 26, 2019, 05:56:27 PM
whitebro2
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Re: Error 5 on MalPE
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Reply #2 on:
September 26, 2019, 05:56:27 PM »
Both are attached.
«
Last Edit: September 28, 2019, 03:44:45 PM by whitebro2
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Reply #3
September 27, 2019, 03:46:39 PM
Curson
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Re: Error 5 on MalPE
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Reply #3 on:
September 27, 2019, 03:46:39 PM »
Hi whitebro2,
Download attached
fixlist.txt
file and save it to the Desktop.
NOTE.
It's important that both files,
FRST
and
fixlist.txt
are in the same location or the fix will not work.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system !
Run
FRST
and press the
Fix
button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please attach it to your reply. A zip archive with the naming format Date_Time.zip should also be there. Please attach it as well.
Regards.
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Reply #4
September 27, 2019, 05:47:14 PM
whitebro2
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Re: Error 5 on MalPE
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Reply #4 on:
September 27, 2019, 05:47:14 PM »
Both are attached.
«
Last Edit: September 28, 2019, 03:46:10 PM by whitebro2
»
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Reply #5
September 28, 2019, 11:19:05 AM
Curson
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Re: Error 5 on MalPE
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Reply #5 on:
September 28, 2019, 11:19:05 AM »
Hi whitebro2,
Thanks for your feedback. Your computer is clean.
You have enabled RogueKiller MalPE engine, which uses a predictive AI model. The engine is still is in beta state and prone to false positives detection, like some files in your case.
For the time being, these files will continue to be detected, unless you disable MalPE. If you decide to continue to use it, please ignore these detections until we improve the AI.
Regards.
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Error 5 on MalPE