Author Topic: APEV 3.0.5.0 Installation fails  (Read 323 times)

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September 19, 2019, 06:31:29 pm

Tx Redneck

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APEV 3.0.5.0 Installation fails
« on: September 19, 2019, 06:31:29 pm »
I was prompted in 3.0.4.0 that there was an update and came to the site to download and update the program. The problems arose after the installer offered to close any instances of RogueKillerPE so it could complete the installation. It failed saying it couldn't, despite it actually doing so and now it hangs saying it needs to close Windows Explorer and won't progress at all.

If I click Do not close programs, it still hangs at trying to replace a dll, but if you click Ignore, it'll proceed and install 3.0.5.0.

Reply #1September 19, 2019, 09:36:41 pm

Curson

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Re: APEV 3.0.5.0 Installation fails
« Reply #1 on: September 19, 2019, 09:36:41 pm »
Hi Tx Redneck,

Welcome to Adlice Forum and thanks for your feedback.
We will investigate this as soon as possible.

Regards.

Note : This thread has been moved to the "PEViewer" section for clarity.

Reply #2September 24, 2019, 08:57:08 am

Curson

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Re: APEV 3.0.5.0 Installation fails
« Reply #2 on: September 24, 2019, 08:57:08 am »
Hi Tx Redneck,

The issue probably lies in the installer we are currently using, but we were unfortunately unable to reproduce it.
When new version of the software is released, could you please manually download the installer and run it like this :
Quote
setup.exe /LOG="C:\debuginstall.log"

A new file named debuginstall.log will be created at the root of your system drive. Please attach it with your next reply.
This file will contain the details of the operations performed by the installer and will greatly improve to understand why the dll cannot be properly replaced.

Regards.

Note : This thread has been replaced in the "General Discussion" section because of forum issues.

Reply #3September 25, 2019, 12:33:48 am

Tx Redneck

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Re: APEV 3.0.5.0 Installation fails
« Reply #3 on: September 25, 2019, 12:33:48 am »
I'll do that.

Reply #4September 26, 2019, 01:17:09 pm

Curson

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Re: APEV 3.0.5.0 Installation fails
« Reply #4 on: September 26, 2019, 01:17:09 pm »
Many thanks.