Author Topic: Rogue Killer running VERY slow  (Read 1071 times)

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July 16, 2019, 04:44:17 am

RayN

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Rogue Killer running VERY slow
« on: July 16, 2019, 04:44:17 am »
Since the new update, my Rogue Killer runs super slow.
What used to take a couple of minutes is now running for 1.5 hours and still going.
I tried uninstalling it and reinstalling it, but it made no difference.
Any ideas?

Reply #1July 16, 2019, 01:12:27 pm

Curson

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Re: Rogue Killer running VERY slow
« Reply #1 on: July 16, 2019, 01:12:27 pm »
Hi RayN,

Welcome to Adlice.com Forum.
Could you please check if MalPE scanner is disabled in RogueKiller's settings ?

Regards.

Reply #2July 16, 2019, 03:07:35 pm

RayN

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Re: Rogue Killer running VERY slow
« Reply #2 on: July 16, 2019, 03:07:35 pm »
Hi Curson,
It is disabled.

It seems to really bog down when going through the .dll files. If it ever finishes those I'll see if there are any more areas.

I don't know if it matters, but I am using the paid version.
« Last Edit: July 16, 2019, 05:13:01 pm by RayN »

Reply #3July 16, 2019, 05:57:20 pm

RayN

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Re: Rogue Killer running VERY slow
« Reply #3 on: July 16, 2019, 05:57:20 pm »
Update:

When it slowed to a crawl while processing the .dll files, it never went back up to speed.
It's been running for 1 1/2 hours right now and has only scanned 2135 files.

Reply #4July 17, 2019, 12:15:16 am

Curson

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Re: Rogue Killer running VERY slow
« Reply #4 on: July 17, 2019, 12:15:16 am »
Hi RayN,

Thanks for your feedback.
Please follow the following process :
  • Download Process Explorer (x64) and save it to your desktop.
  • Start a new scan with RogueKiller and wait for the scan speed to slow down. Do not interrupt it.
  • Click on the setup file (procexp64.exe) and select Run as Administrator to start the tool.
  • Locate the process named RogueKiller64.exe, do a right click on it and select Create Dump > Create Full Dump...
  • Save the dump on your desktop and compress it.
  • Upload it to Dropbox, Google Drive or similar services and share the link in your next reply.
Regards.

Reply #5July 17, 2019, 02:45:19 am

RayN

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Re: Rogue Killer running VERY slow
« Reply #5 on: July 17, 2019, 02:45:19 am »
Hi Curson,
Thanks for your help.
Here's a link to the dump file (assuming I did it right).

https://www.dropbox.com/preview/RogueKiller64.dmp?role=personal

Ray

Reply #6July 17, 2019, 08:28:28 am

Curson

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Re: Rogue Killer running VERY slow
« Reply #6 on: July 17, 2019, 08:28:28 am »
Hi RayN,

Thanks.
The attachment does not seem to be public, I can't download it. Could you please check this ?

Regards.

Reply #7July 17, 2019, 02:37:18 pm

RayN

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Re: Rogue Killer running VERY slow
« Reply #7 on: July 17, 2019, 02:37:18 pm »
Sorry, I've never used dropbox before.
Try this link.

https://www.dropbox.com/s/ogvmkt7gg6mfad8/RogueKiller64.dmp?dl=0

Reply #8July 18, 2019, 12:31:38 am

Curson

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Re: Rogue Killer running VERY slow
« Reply #8 on: July 18, 2019, 12:31:38 am »
Hi RayN,

Thanks, that's it.
We will analyse it as soon as possible.

Regards.

Reply #9July 26, 2019, 03:45:58 pm

RayN

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Re: Rogue Killer running VERY slow
« Reply #9 on: July 26, 2019, 03:45:58 pm »
Hi Curson,
Any luck figuring it out yet?
Ray

Reply #10July 27, 2019, 02:28:36 pm

Curson

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Re: Rogue Killer running VERY slow
« Reply #10 on: July 27, 2019, 02:28:36 pm »
Hi Ray,

Sorry, not yet.
It's quite a busy month. Sorry for the inconvenience.

Regards.

Reply #11August 05, 2019, 07:02:17 pm

Curson

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Re: Rogue Killer running VERY slow
« Reply #11 on: August 05, 2019, 07:02:17 pm »
Hi Ray,

Sorry for the long wait.
We found the issue. It will be fixed in RogueKiller's next release.

Thanks again for helping us with this.

Regards.

Reply #12August 15, 2019, 10:09:25 pm

RayN

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Re: Rogue Killer running VERY slow
« Reply #12 on: August 15, 2019, 10:09:25 pm »
Hi Curson,
Using version 13.4.2.0 64 bit I still have the same issue.
I tried completely uninstalling and reinstalling the program, but no change.

Were you referring to this release. or the next?

Thanks,
Ray

Reply #13August 15, 2019, 10:33:34 pm

Curson

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Re: Rogue Killer running VERY slow
« Reply #13 on: August 15, 2019, 10:33:34 pm »
Hi Ray,

The issue was fixed in version 13.4.0, so V13.4.2 contains the fix as well.
Are you, by any chance, using Windows XP ?

Regards.

Reply #14August 15, 2019, 11:10:40 pm

RayN

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Re: Rogue Killer running VERY slow
« Reply #14 on: August 15, 2019, 11:10:40 pm »
Hi Curson,
Nope. I'm using Win 10 64 bit