Author Topic: is there any way to tell roguekiller not to  (Read 7213 times)

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March 17, 2014, 04:11:02 AM

rharvey

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is there any way to tell roguekiller not to
« on: March 17, 2014, 04:11:02 AM »
First of all I want to say Thank you for your program, Thank you for being so helpful.

I need to know, is there any way to tell roguekiller not to terminate my remote support session in to a computer?
I remoted in to my moms computer and ran roguekiller and it terminated my remote support program.
So I could not run roguekiller because I was kicked out of the remote computer.

thanks
Robert


Reply #1March 17, 2014, 10:14:43 AM

Tigzy

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Re: is there any way to tell roguekiller not to
« Reply #1 on: March 17, 2014, 10:14:43 AM »
Hello :)
We can add that program to the whitelist, but we need a report to do so.
Could you please just run a simple scan and attach the report here?

Reply #2March 18, 2014, 01:27:25 AM

rharvey

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Re: is there any way to tell roguekiller not to
« Reply #2 on: March 18, 2014, 01:27:25 AM »
¤¤¤ Bad processes : 4 ¤¤¤
[SUSP PATH] Remote Support.exe -- C:\Users\rharvey\AppData\Roaming\JWrapper-Remote Support\JWrapper-Windows64JRE-00000000000-complete\bin\Remote Support.exe [7] -> KILLED [TermProc]
[SUSP PATH] Remote Support.exe -- C:\Users\rharvey\AppData\Roaming\JWrapper-Remote Support\JWrapper-Windows64JRE-00000000000-complete\bin\Remote Support.exe [7] -> KILLED [TermProc]
[SUSP PATH] elev_win.exe -- C:\ProgramData\SimpleHelp\ElevateSH_663059059\elev_win.exe [7] -> KILLED [TermProc]
[SUSP PATH] ShAeroDisabler.exe -- C:\Users\rharvey\AppData\Local\Temp\ShAeroDisabler.exe [7] -> KILLED [TermThr]

all these are simplehelp

thank you
Robert

Reply #3March 18, 2014, 08:12:54 AM

Tigzy

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Re: is there any way to tell roguekiller not to
« Reply #3 on: March 18, 2014, 08:12:54 AM »
Thanks, that'll be added to next release ;)