Latest RogueKiller hanging up for 8+ hours on msacm.msg711

[smoked]

As the title says, I'm scanning my Win 10 machine and RogueKiller 64 bit portable is haning up at regisrty value [x64] HKEY_LOCAL_MACHINE\SOFTWARE...T\CurrentVersion\Drivers32 : msacm.msg711 string. I don't know what to do or why it's hanging up. I did open task manager and close it down. Restarted the scan and still hang up here. Anybody know why? 

[Curson]

Hi smoked,

Welcome to Adlice.com Forum.
This is likely a bug with RogueKiller. Could you please check you are using V12.11.27 ?

Regards.

[smoked]

Yes, at the time of the scan it was the latest RogueKiller. I always delete it and download new one when I want to scan.  I will download another new one and scan again to see if it changed in the time I started this thread.

[smoked]

Still the same deal using V12.11.27.

[Curson]

Hi Salenai,

Thanks for your feedback. We need to retrieve more information.
Please follow the following process :

• Download Process Explorer (x64) and save it to your desktop.
  
• Click on the setup file (procexp64.exe) and select Run as Administrator to start the tool.
  
• When RogueKiller hangs, locate the process named RogueKiller_portable64.exe OR RogueKillerX64.exe, do a right click on it and select Create Dump > Create Full Dump...
  
• Save the dump on your desktop and compress it.
• Upload it to Dropbox, Google Drive or similar services and share the link in your next reply.

Regards.

[smoked]

https://drive.google.com/open?id=1fdREMhK5TyNBxbhQaAugIw26SGQlLk1X

[Curson]

Hi smoked,

Thanks.
We will analyse the dump and will get back to you as soon as possible.

Regards.

[smoked]

Ok thank you.

[smoked]

Any word on this please?

[Curson]

Hi smoked,

Sorry, it was a busy week and we were not able to look at your dump.
We will analyse it as soon as possible. Sorry for the inconvenience.

Regards.

[smoked]

Ok, Thank you. I'm waiting patiently. Happy holidays!

[Curson]

Hi smoked,

Thanks for your understanding.

Happy Holdays to you too !

[smoked]

TY same to you. Hope this problem can get fixed,

[Curson]

Hi smoked,

Thanks.
Since this is not an issue with the driver, it should be fixable.

Regards.

[smoked]

Using version 12.11.29.0 64 bit portable, still having the issue.