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Messages - Kylyx

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RogueKiller / Re: ===> False Positives <===
« on: March 06, 2018, 11:04:31 pm »
Hi Kylyx,

Thanks for your feedback again.
I'm sorry but these won't be whitelisted. Viewpoint Media Player is detected as PUP since it's often being installed without user consent and actively collect user data.

However, as a Premium user, you can manually whitelist it using RogueKiller External Scanner.

Regards.

No problem, thanks! Will look into whitelisting.

2
RogueKiller / Re: ===> False Positives <===
« on: February 10, 2018, 12:38:03 am »
Hi Kylyx,

We will whitelist Carbonite.
Waiting for the others.

Regards.

Thanks! Here's the other AOL related items...

Registry : 3
[PUP.Gen1] (X86) HKEY_LOCAL_MACHINE\Software\MetaStream -> Found
[PUP.Gen1] (X86) HKEY_LOCAL_MACHINE\Software\Viewpoint -> Found
[PUP.Gen1] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer -> Found

Files : 3
[PUP.Gen1][Folder] C:\ProgramData\Viewpoint -> Found
[PUP.Gen1][Folder] C:\ProgramData\Viewpoint -> Found
[PUP.Gen1][Folder] C:\Program Files (x86)\Viewpoint -> Found

3
RogueKiller / Re: ===> False Positives <===
« on: January 17, 2018, 06:42:11 pm »
Hi Kylyx,

Welcome to Adlice.com Forum and thanks for your feedback.
Could you please provide us RogueKiller reports showing such false positives ? It will help us in the whitelisting process.

Regards.

Sorry for the delay! Here's the pertinent Carbonite log entry and I'll post the others as they occur:

Tasks : 1
[Suspicious.Path] \{5F6010C8-60E5-41f3-BF5B-C3AF5DBE12D4} -- "C:\ProgramData\Carbonite\Carbonite Backup\CarboniteUpgrade.exe" (/silent $(Arg0)) -> Found

Thanks!

4
RogueKiller / Re: ===> False Positives <===
« on: December 16, 2017, 01:03:09 am »
Hello!

Technician License holder here.

3 items I see regularly detected when scanning my customers PC's are:

MetaStream (a graphics plugin used by AOL)
ViewPoint (a media player used by AOL)
Carbonite (a cloud backup service)

Would love to either not see them detected or at least not checked by default?

Thanks!

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