Messages

1

Malware removal help / Re: Spybot Search & Destroy2 - explorer.exe: Virus?

« on: October 26, 2015, 03:42:25 PM »

Thanks very much for the quick reply.

2

Malware removal help / Spybot Search & Destroy2 - explorer.exe: Virus?

« on: October 26, 2015, 03:13:06 PM »

First I apologize if this is posted in the wrong area.  I just ran a routine scan (I wasn't having any issues) and came across an entry for Spybot Search & Destroy2 explorer.exe that says it is malware.  I uploaded to VirusTotal and it received a clean bill of health.

https://www.virustotal.com/en/file/7844e4883f8a83711c1f9122f336f76fbc29b3c239aeb0cf5cbd6178e8721aa7/analysis/1445867988/

I just wanted to double check here before removing to make sure it's not a false positive.  Also, not sure what the other PUP's identified are.  Is there any way to tell (log & explorer.exe attached).

3

Malware removal help / Re: Unknown Bootloader?

« on: February 17, 2015, 01:26:57 AM »

I forgot to mention that if you or Tigzy need me to test again, just holler.

4

Malware removal help / Re: Unknown Bootloader?

« on: February 16, 2015, 09:12:17 PM »

Thank you both!!

5

Malware removal help / Re: Unknown Bootloader?

« on: February 16, 2015, 05:40:25 PM »

New log attached.

6

Malware removal help / Re: Unknown Bootloader?

« on: February 16, 2015, 04:10:05 PM »

Yes, I am willing to help.  You have put my mind at ease so that is the least I can do.  Just let me know which one you want me to test.

Thanks,
Kathy

7

Malware removal help / Re: Unknown Bootloader?

« on: February 16, 2015, 04:01:48 PM »

Thank you very much.  I will rescan with the new version when posted.  When I looked on the download page there were both 32-bit and 64-bit versions.  I'm going to assume I want the 64-bit version because that's what my PC is.  Does it matter which of the 64-bit versions I download?

8

Malware removal help / Re: Unknown Bootloader?

« on: February 14, 2015, 05:48:43 PM »

Curson,

I saw this post about HP and non-standard MBR's and thought I'd pass it along. 

https://forum.avast.com/index.php?topic=83011.10;wap2

My computer is a HP Pavilion Elite HPE-310t .

Thanks,
Kathy

9

Malware removal help / Re: Unknown Bootloader?

« on: February 13, 2015, 05:18:30 PM »

Thanks very much.  I really appreciate the help.

10

Malware removal help / Re: Unknown Bootloader?

« on: February 13, 2015, 03:46:12 PM »

I've attached the zipped file.  Thank you.

11

Malware removal help / Unknown Bootloader?

« on: February 13, 2015, 02:50:48 PM »

Could someone please look at my log and let me know if my system is clean?  I was working with a helper at DSLReports Forum and one of the steps in the cleanup process was to run RogueKiller.  Neither of us has come across the Unknown Bootloader before and was hoping you could help.

If you want to see what has been done so far here is a link to that thread http://www.dslreports.com/forum/r29822983-Virus-Windows-Control-Processor-Virus-Possibly-Conhost-

RogueKiller Log attached

Thanks,
Kathy