Login
▼
Register
Home
Help
Search
Login
Register
Adlice.com
Adlice forum
»
General Category
»
Malware removal help
»
Unknown Bootloader?
« previous
next »
Print
Pages: [
1
]
2
Author
Topic: Unknown Bootloader? (Read 16065 times)
0 Members and 3 Guests are viewing this topic.
February 13, 2015, 02:50:48 PM
Kathy_9
Newbie
Offline
11
Reputation:
0
Unknown Bootloader?
«
on:
February 13, 2015, 02:50:48 PM »
Could someone please look at my log and let me know if my system is clean? I was working with a helper at DSLReports Forum and one of the steps in the cleanup process was to run RogueKiller. Neither of us has come across the Unknown Bootloader before and was hoping you could help.
If you want to see what has been done so far here is a link to that thread
http://www.dslreports.com/forum/r29822983-Virus-Windows-Control-Processor-Virus-Possibly-Conhost-
RogueKiller Log attached
Thanks,
Kathy
Logged
Reply #1
February 13, 2015, 03:33:48 PM
Curson
Global Moderator
Hero Member
Offline
2809
Reputation:
100
Re: Unknown Bootloader?
«
Reply #1 on:
February 13, 2015, 03:33:48 PM »
Hi Kathy,
Welcome to Adlice.com Forum.
I read the whole thread at DSLReports and this is indeed quite uncommon.
The MBR on your computer seems nonstandard.
Unknown MBRs are dumped into %programdata%/RogueKiller/debug/.
Please locate the file and attach it on your next post (you need to zip it first).
Regards.
Logged
Reply #2
February 13, 2015, 03:46:12 PM
Kathy_9
Newbie
Offline
11
Reputation:
0
Re: Unknown Bootloader?
«
Reply #2 on:
February 13, 2015, 03:46:12 PM »
I've attached the zipped file. Thank you.
Logged
Reply #3
February 13, 2015, 05:11:43 PM
Curson
Global Moderator
Hero Member
Offline
2809
Reputation:
100
Re: Unknown Bootloader?
«
Reply #3 on:
February 13, 2015, 05:11:43 PM »
Hi Kathy,
At first sight, the MBR and VBR codes are alright.
We will analyse them more throughly and we will get back to you as soon as possible.
Regards.
Logged
Reply #4
February 13, 2015, 05:18:30 PM
Kathy_9
Newbie
Offline
11
Reputation:
0
Re: Unknown Bootloader?
«
Reply #4 on:
February 13, 2015, 05:18:30 PM »
Thanks very much. I really appreciate the help.
Logged
Reply #5
February 14, 2015, 05:48:43 PM
Kathy_9
Newbie
Offline
11
Reputation:
0
Re: Unknown Bootloader?
«
Reply #5 on:
February 14, 2015, 05:48:43 PM »
Curson,
I saw this post about HP and non-standard MBR's and thought I'd pass it along.
https://forum.avast.com/index.php?topic=83011.10;wap2
My computer is a HP Pavilion Elite HPE-310t .
Thanks,
Kathy
Logged
Reply #6
February 16, 2015, 03:19:30 PM
Tigzy
Administrator
Hero Member
Offline
956
Reputation:
91
Personal Text
Owner, Adlice Software
Re: Unknown Bootloader?
«
Reply #6 on:
February 16, 2015, 03:19:30 PM »
Hello
Your MBR/VBR are actually known by RK engine... Looks like a bug, either the engine crashed or wasn't loaded.
I'd suggest to retry with new version to compare results. New version should be released today.
Logged
Reply #7
February 16, 2015, 04:01:48 PM
Kathy_9
Newbie
Offline
11
Reputation:
0
Re: Unknown Bootloader?
«
Reply #7 on:
February 16, 2015, 04:01:48 PM »
Thank you very much. I will rescan with the new version when posted. When I looked on the download page there were both 32-bit and 64-bit versions. I'm going to assume I want the 64-bit version because that's what my PC is. Does it matter which of the 64-bit versions I download?
Logged
Reply #8
February 16, 2015, 04:06:32 PM
Tigzy
Administrator
Hero Member
Offline
956
Reputation:
91
Personal Text
Owner, Adlice Software
Re: Unknown Bootloader?
«
Reply #8 on:
February 16, 2015, 04:06:32 PM »
In a general way, I'd say YES.
For this particular problem, NO
Your PC is clean anyway, that test is just if you're willing to help, that's up to you...
Logged
Reply #9
February 16, 2015, 04:10:05 PM
Kathy_9
Newbie
Offline
11
Reputation:
0
Re: Unknown Bootloader?
«
Reply #9 on:
February 16, 2015, 04:10:05 PM »
Yes, I am willing to help. You have put my mind at ease so that is the least I can do. Just let me know which one you want me to test.
Thanks,
Kathy
Logged
Reply #10
February 16, 2015, 05:18:25 PM
Curson
Global Moderator
Hero Member
Offline
2809
Reputation:
100
Re: Unknown Bootloader?
«
Reply #10 on:
February 16, 2015, 05:18:25 PM »
Hi Kathy,
Thanks for the feedback.
RogueKiller version 10.3.0.0 is out. Could you please give it a try to check if your MBR/VBR are now correctly recognized ?
Regards.
Logged
Reply #11
February 16, 2015, 05:40:25 PM
Kathy_9
Newbie
Offline
11
Reputation:
0
Re: Unknown Bootloader?
«
Reply #11 on:
February 16, 2015, 05:40:25 PM »
New log attached.
Logged
Reply #12
February 16, 2015, 09:09:54 PM
Curson
Global Moderator
Hero Member
Offline
2809
Reputation:
100
Re: Unknown Bootloader?
«
Reply #12 on:
February 16, 2015, 09:09:54 PM »
Hi Kathy,
We are unable to pinpoint why RogueKiller isn't able to properly recognize the MBR and VBR specifically on your system.
Anyway, as Tigzy stated, thoses are present in RogueKiller database and are therefore perfectly safe.
If you have anymore questions, feel free to ask.
Regards.
Logged
Reply #13
February 16, 2015, 09:12:17 PM
Kathy_9
Newbie
Offline
11
Reputation:
0
Re: Unknown Bootloader?
«
Reply #13 on:
February 16, 2015, 09:12:17 PM »
Thank you both!!
Logged
Reply #14
February 16, 2015, 10:32:33 PM
Curson
Global Moderator
Hero Member
Offline
2809
Reputation:
100
Re: Unknown Bootloader?
«
Reply #14 on:
February 16, 2015, 10:32:33 PM »
Hi Kathy,
You are very welcome.
All the best.
Logged
Print
Pages: [
1
]
2
« previous
next »
Adlice forum
»
General Category
»
Malware removal help
»
Unknown Bootloader?