Author Topic: Cannot load Premium RougeKiller  (Read 3937 times)

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August 08, 2015, 08:46:16 am

Hwy14

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Cannot load Premium RougeKiller
« on: August 08, 2015, 08:46:16 am »
I have premium MBAM, MBAE, and Chamelian, They're great programs and have had no problem with them. The same "was" true with Free RogueKiller. I decided to upgrade this morning and it has cost me the entire day. (not to mention 23 bucks) I can't remember being run around in so many circles. Not since the last ISP I fired. Anyway, I'm sure it's because of the transition. In the console, i press the ? and enter registry. I enter my e-mail but when I enter the first digit of the License Key the field turns red. I enter the entire Key  but after that nothing responds. The go button is dead. So, I try to find info or go back and try to came at it again with no luck. I will be grateful for any help.

Reply #1August 08, 2015, 05:38:46 pm

Tigzy

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Re: Cannot load Premium RougeKiller
« Reply #1 on: August 08, 2015, 05:38:46 pm »
Hello,
If one of the field is red it just means the entered information doesn't match the expected pattern.
I think the key you copied contains extra characters before of after, like spaces.

just for your information, the key needs to be EXACTLY that:
8-4-4-4-12

Please double check.
We are building a FAQ, this is definitely something that will go there.
Adding an error message in the application couldn't hurt too.
« Last Edit: August 24, 2015, 08:27:10 pm by Tigzy »