Author Topic: Assistance Requested  (Read 14846 times)

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April 24, 2015, 03:48:28 AM

effinglady

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Assistance Requested
« on: April 24, 2015, 03:48:28 AM »
I suspect I may have an infection.  AVG detected Trojan horse msil7.bwhx.   This prompted me to run RogueKiller.  Please take a look at my report and advise me what steps I should take.

Thanks

RogueKiller V10.6.0.0 (x64) [Apr 17 2015] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : soserenity [Administrator]
Started from : G:\Desktop_move\RogueKillerX64.exe
Mode : Scan -- Date : 04/23/2015  21:28:39

¤¤¤ Processes : 0 ¤¤¤

¤¤¤ Registry : 13 ¤¤¤
[Suspicious.Path] (X64) HKEY_USERS\S-1-5-21-2978192904-255533574-1432524084-1000\Software\Microsoft\Windows\CurrentVersion\Run | MailRuUpdater : C:\Users\soserenity\AppData\Local\Mail.Ru\MailRuUpdater.exe  -> Found
[PUP] (X64) HKEY_USERS\S-1-5-21-2978192904-255533574-1432524084-1000\Software\Microsoft\Windows\CurrentVersion\Run | Search Protection : "C:\Users\soserenity\AppData\Roaming\Search Protection\SP.EXE" /autostart  -> Found
[Suspicious.Path] (X86) HKEY_USERS\S-1-5-21-2978192904-255533574-1432524084-1000\Software\Microsoft\Windows\CurrentVersion\Run | MailRuUpdater : C:\Users\soserenity\AppData\Local\Mail.Ru\MailRuUpdater.exe  -> Found
[PUP] (X86) HKEY_USERS\S-1-5-21-2978192904-255533574-1432524084-1000\Software\Microsoft\Windows\CurrentVersion\Run | Search Protection : "C:\Users\soserenity\AppData\Roaming\Search Protection\SP.EXE" /autostart  -> Found
[PUP] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Update webget ("C:\Program Files (x86)\webget\updatewebget.exe") -> Found
[PUP] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Update webget ("C:\Program Files (x86)\webget\updatewebget.exe") -> Found
[PUP] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Update webget ("C:\Program Files (x86)\webget\updatewebget.exe") -> Found
[PUM.Policies] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0  -> Found
[PUM.Policies] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0  -> Found
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found

¤¤¤ Tasks : 1 ¤¤¤
[Suspicious.Path] \\MailRuUpdateTask -- C:\Users\soserenity\AppData\Local\Mail.Ru\MailRuUpdater.exe (--scheduler) -> Found

¤¤¤ Files : 0 ¤¤¤

¤¤¤ Hosts File : 0 ¤¤¤

¤¤¤ Antirootkit : 4 (Driver: Loaded) ¤¤¤
[IAT:Inl(Hook.IEAT)] (chrome.exe) ntdll.dll - RtlCaptureContext : Unknown @ 0xffffffffed360217 (call 0xffffffffeb2f0216)
[IAT:Inl(Hook.IEAT)] (chrome.exe) wow64win.dll - sdwhwin32 : Unknown @ 0xffffffffed360217 (call 0xffffffffeb2f0216)
[IAT:Inl(Hook.IEAT)] (chrome.exe) wow64cpu.dll - CpuNotifyAffinityChange : Unknown @ 0xffffffffed360217 (call 0xffffffffeb2f0216)
[IAT:Inl(Hook.IEAT)] (chrome.exe) wow64.dll - Wow64KiUserCallbackDispatcher : Unknown @ 0xffffffffed360217 (call 0xffffffffeb2f0216)

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: TOSHIBA MQ01ABD100 ATA Device +++++
--- User ---
[MBR] 6c5bee2a33b71e821770831803fd6426
[BSP] da718f200c79b6b4eb69e7ee20c6fa8e : Windows Vista/7/8|VT.Unknown MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 100 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 206848 | Size: 51100 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
2 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 104859648 | Size: 902666 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
User = LL1 ... OK
User = LL2 ... OK

+++++ PhysicalDrive2: Generic- Multi-Card USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )


============================================
RKreport_SCN_04232015_204903.log

Reply #1April 24, 2015, 09:05:14 AM

Curson

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Re: Assistance Requested
« Reply #1 on: April 24, 2015, 09:05:14 AM »
Hi effinglady,

Welcome to Adlice.com Forum.

Could you please give me the full name and path of the process detected by AVG ?
Did you install MailRuUpdater on purpose ?

Regards.

Reply #2April 25, 2015, 12:36:32 AM

effinglady

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Re: Assistance Requested
« Reply #2 on: April 25, 2015, 12:36:32 AM »
Hi Curson. 

I really appreciate the help.  I didn't install MailRuUpdater on purpose.  I have attached an AVG screenshot. 

Reply #3April 26, 2015, 05:28:03 PM

Curson

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Re: Assistance Requested
« Reply #3 on: April 26, 2015, 05:28:03 PM »
Hi effinglady,

Thanks for the information.

Restart RogueKiller and select the following entries for deletion :
Quote
[Suspicious.Path] (X64) HKEY_USERS\S-1-5-21-2978192904-255533574-1432524084-1000\Software\Microsoft\Windows\CurrentVersion\Run | MailRuUpdater : C:\Users\soserenity\AppData\Local\Mail.Ru\MailRuUpdater.exe
[PUP] (X64) HKEY_USERS\S-1-5-21-2978192904-255533574-1432524084-1000\Software\Microsoft\Windows\CurrentVersion\Run | Search Protection : "C:\Users\soserenity\AppData\Roaming\Search Protection\SP.EXE" /autostart
[Suspicious.Path] (X86) HKEY_USERS\S-1-5-21-2978192904-255533574-1432524084-1000\Software\Microsoft\Windows\CurrentVersion\Run | MailRuUpdater : C:\Users\soserenity\AppData\Local\Mail.Ru\MailRuUpdater.exe
[PUP] (X86) HKEY_USERS\S-1-5-21-2978192904-255533574-1432524084-1000\Software\Microsoft\Windows\CurrentVersion\Run | Search Protection : "C:\Users\soserenity\AppData\Roaming\Search Protection\SP.EXE" /autostart
[PUP] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Update webget ("C:\Program Files (x86)\webget\updatewebget.exe")
[PUP] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Update webget ("C:\Program Files (x86)\webget\updatewebget.exe")
[PUP] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Update webget ("C:\Program Files (x86)\webget\updatewebget.exe")
[Suspicious.Path] \\MailRuUpdateTask -- C:\Users\soserenity\AppData\Local\Mail.Ru\MailRuUpdater.exe (--scheduler)
Please copy/paste the report obtained in your next reply.

Please download Farbar Recovery Scan Tool (x64) and save it to your Desktop.
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please copy and paste log back here.
  • The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe). Please also paste that along with the FRST.txt into your reply.
Regards.

Reply #4April 28, 2015, 01:49:32 AM

effinglady

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Re: Assistance Requested
« Reply #4 on: April 28, 2015, 01:49:32 AM »
Hi Curson.

Here is the new RogueKiller report.

RogueKiller V10.6.1.0 (x64) [Apr 24 2015] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : soserenity [Administrator]
Started from : G:\Desktop_move\RogueKillerX64.exe
Mode : Scan -- Date : 04/27/2015  19:32:59

¤¤¤ Processes : 0 ¤¤¤

¤¤¤ Registry : 6 ¤¤¤
[PUM.Policies] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0  -> Found
[PUM.Policies] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0  -> Found
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found

¤¤¤ Tasks : 0 ¤¤¤

¤¤¤ Files : 0 ¤¤¤

¤¤¤ Hosts File : 0 ¤¤¤

¤¤¤ Antirootkit : 0 (Driver: Loaded) ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: TOSHIBA MQ01ABD100 ATA Device +++++
--- User ---
[MBR] 6c5bee2a33b71e821770831803fd6426
[BSP] da718f200c79b6b4eb69e7ee20c6fa8e : Windows Vista/7/8|VT.Unknown MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 100 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 206848 | Size: 51100 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
2 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 104859648 | Size: 902666 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
User = LL1 ... OK
User = LL2 ... OK

+++++ PhysicalDrive2: Generic- Multi-Card USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )


============================================
RKreport_SCN_04232015_204903.log - RKreport_SCN_04232015_212839.log - RKreport_SCN_04272015_183452.log - RKreport_SCN_04272015_191635.log
RKreport_DEL_04272015_191859.log - RKreport_SCN_04272015_192502.log - RKreport_DEL_04272015_192737.log


Reply #5April 28, 2015, 01:55:36 AM

effinglady

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Re: Assistance Requested
« Reply #5 on: April 28, 2015, 01:55:36 AM »
And the Farbar reports...They are too long to paste so I attached them.

Thanks again.

Reply #6April 29, 2015, 09:04:32 PM

Curson

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Re: Assistance Requested
« Reply #6 on: April 29, 2015, 09:04:32 PM »
Hi effinglady,

Download attached fixlist.txt file and save it to the Desktop.

NOTE. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system !

Run FRST64 and press the Fix button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.

How is the computer running ?

Regards.

Reply #7May 01, 2015, 01:57:33 AM

effinglady

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Re: Assistance Requested
« Reply #7 on: May 01, 2015, 01:57:33 AM »
Hi Curson,

The computer has been running normally.  I haven't notice any lag in performance. 

I attached the request log.

EffingLady

Reply #8May 01, 2015, 09:49:30 PM

Curson

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Re: Assistance Requested
« Reply #8 on: May 01, 2015, 09:49:30 PM »
Hi EffingLady,

Please remove the following directories :
Quote
C:\Users\soserenity\AppData\Local\Mail.Ru
C:\Users\soserenity\AppData\Roaming\Search Protection
C:\Program Files (x86)\webget
Then, please do a new scan with RogueKiller and copy/paste the report obtained in your next post.

Regards.

Reply #9May 06, 2015, 01:02:21 AM

effinglady

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Re: Assistance Requested
« Reply #9 on: May 06, 2015, 01:02:21 AM »
Hi Curson,

I deleted the first two directories but could not find the third (C:\Program Files (x86)\webget).

Here is the log.

RogueKiller V10.6.1.0 (x64) [Apr 24 2015] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : soserenity [Administrator]
Started from : G:\Desktop_move\RogueKillerX64.exe
Mode : Scan -- Date : 05/01/2015  21:11:19

¤¤¤ Processes : 0 ¤¤¤

¤¤¤ Registry : 6 ¤¤¤
[PUM.Policies] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0  -> Found
[PUM.Policies] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0  -> Found
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found

¤¤¤ Tasks : 0 ¤¤¤

¤¤¤ Files : 0 ¤¤¤

¤¤¤ Hosts File : 0 ¤¤¤

¤¤¤ Antirootkit : 0 (Driver: Loaded) ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: TOSHIBA MQ01ABD100 ATA Device +++++
--- User ---
[MBR] 6c5bee2a33b71e821770831803fd6426
[BSP] da718f200c79b6b4eb69e7ee20c6fa8e : Windows Vista/7/8|VT.Unknown MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 100 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 206848 | Size: 51100 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
2 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 104859648 | Size: 902666 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
User = LL1 ... OK
User = LL2 ... OK

+++++ PhysicalDrive1: Generic- Multi-Card USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )


============================================
RKreport_SCN_04232015_204903.log - RKreport_SCN_04232015_212839.log - RKreport_SCN_04272015_183452.log - RKreport_SCN_04272015_191635.log
RKreport_DEL_04272015_191859.log - RKreport_SCN_04272015_192502.log - RKreport_DEL_04272015_192737.log - RKreport_SCN_04272015_193259.log

Reply #10May 06, 2015, 08:55:47 PM

Curson

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Re: Assistance Requested
« Reply #10 on: May 06, 2015, 08:55:47 PM »
Hi effinglady,

Your report is clean.
How is your computer running now ?

Regards.

Reply #11May 07, 2015, 02:05:54 AM

effinglady

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Re: Assistance Requested
« Reply #11 on: May 07, 2015, 02:05:54 AM »
Curson,
 
That is a great report.  My computer is running well.

Thank you for all you help!

Effinglady

Reply #12May 07, 2015, 08:42:00 AM

Curson

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Re: Assistance Requested
« Reply #12 on: May 07, 2015, 08:42:00 AM »
Hi effinglady,

Your are very welcome.
I'm gald I was able to help you.

Regards.