Author Topic: UCheck Incorrectly Reports That Winzip Needs To Be Updated  (Read 529 times)

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April 02, 2021, 06:27:50 pm

garioch7

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Curzon:

Today UCheck reported that Winzip needed to be updated.  Interestingly, both the old and new versions have the same Build Designation (winzip_1.jpg).  When I authorized UCheck to download and install the WinZip update, it wanted to remove Winzip (I have the licenced Pro version) (winzip_2.jpg).  When I launch WinZip Pro Version 25, it informs me that I can the latest version (winzip_3.jpg).

Scan report (winzip.txt) attached.

Thank you and have a great day.

Regards,
-Phil
Bleeping Computer Malware Response Instructor

Reply #1April 02, 2021, 06:29:23 pm

garioch7

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Re: UCheck Incorrectly Reports That Winzip Needs To Be Updated
« Reply #1 on: April 02, 2021, 06:29:23 pm »
I guess I can only attach one file per message.  Wait a sec, I figured out how to attach the screen snips in one message.

Have a great day.

Regards,
-Phil
Bleeping Computer Malware Response Instructor

Reply #2April 03, 2021, 10:51:22 pm

Curson

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Re: UCheck Incorrectly Reports That Winzip Needs To Be Updated
« Reply #2 on: April 03, 2021, 10:51:22 pm »
Hi Phil,

Thanks for your feedback.

We identified the issue. UCheck was checking for the presence of a ".0" at the end of the version's number.
This will be fixed in UCheck next release.

Have a nice week-end.

Regards.

Reply #3April 04, 2021, 05:58:51 pm

garioch7

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Re: UCheck Incorrectly Reports That Winzip Needs To Be Updated
« Reply #3 on: April 04, 2021, 05:58:51 pm »
Curzon:

Thank you very much for investigating and resolving this issue.  I commend you and your colleagues for you outstanding customer support.

Have a great day.

Regards,
-Phil
Bleeping Computer Malware Response Instructor

Reply #4April 04, 2021, 06:12:32 pm

Curson

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Re: UCheck Incorrectly Reports That Winzip Needs To Be Updated
« Reply #4 on: April 04, 2021, 06:12:32 pm »
Hi Phil,

Thank you.
That's mean a lot.

Regards.