Help with Report Please

[CK111]

Hi Curson yet again,
-Apparently, Norton had not yet included the FRST whitelist in it's virus definitions.  I updated my security settings (using steps that the Norton folks showed me that goes beyond just doing it once (multiple updates until you get a certain result) - which completely insures the program is fully updated - something they do before they do any analysis).  So, if they had released the virus definitions with FRST whitelisted, it should have allowed me to download FRST instead of blocking it.
So, to follow your instructions, I have had to disable the Anti-Virus Portion of Norton to do this.
Here is what I did (I hope that I did it right).
1. I downloaded the new fixlist.txt file into the same directory I would be downloading FRST.
(I don't like to use desktop - it's easier to track things if I create a separate folder under my download directory)
2. I (finally with Norton Antivirus Auto-Protect disabled) downloaded FRST to the same directory as the new fixlist.txt file - successfully only after disabling Norton.
3. I clicked on FRST and the Recover Tool Opened.
4. I did NOT run a another full scan using FRST - I hope that did not mess things up.  I should have asked you first if you meant by saying 'run FRST' running another scan or just a fix.
5. When FRST opened, I clicked on Fix once.
6. FRST ran some processes and deleted a number of temporay files per the progress bar.
(I did look at, without modifying it, the new fixlist.txt file.  While I did not see FRST on the progress bar making the registry changes that appear to have been in the new fixlist.txt file, I have not gone into the registry to look to see if those changes were made.  FRST removed the new fixlist.exe file from the directory/folder where I placed it and FRST during the mandatory restart.  FRST remains there for now.
Also, as I write this response, I don't see the new fixlist.txt attached to your response - perhaps because, when I logged into the forum it changes, the view.)
Nonetheless:
7. FRST restarted the computer (no apparent problems there).
8. Norton Antivirus Auto-Protect did not restart when I restarted the computer.
(I will restart it in a minute)
9. As of now, I am going to submit this reply with the Fixlog.txt before re-enabling Norton Antivirus Auto-Protect.
10.  Then, I will re-enable Norton Antivirus Auto-Protect and see what happens.
-I have copied the Fixlog.txt to a newly created folder that does not have FRST in it - so, we'll see what happens when I re-enable Norton.
-I'll let you know what Norton does in a separate post.

Also, please let me know if I did the steps properly and what we need to do next.

THANK YOU AGAIN!!!!

[CK111]

Curson,
-Norton did not immediately delete FRST or Fixlog.txt -like it did before - when I re-enabled Norton Antivirus Auto-Protect even though it deleted FRST mid-download when I was trying to download it earlier today before I disabled the auto-protect. 
(usually, Norton does not require a restart to update virus definitions and will tell you when it does  So, I don't know whether or not Norton has whitelisted it or not or if Norton will delete FRST later on).

-So, I will let you know if Norton does anything with FRST and/or Fixlist.exe.

-Also, in serveral days and after several Norton updates, I'll try to download FRST again and see if Norton blocks it. I imagine y'all don't want FRST blacklisted and want to know that Norton has actually completed the whitelisting process.

I look forward to your telling me what else we need to do.

THANK YOU SO MUCH!!

[Curson]

Hi CK111,

FRST did its job successfully.
How is the computer running now ?

Regards.

[CK111]

Thanks for letting me know, Curson!!

-I'm going to monitor the computer for a few days before I weigh in on how the computer is running, to tax it et al.  I will let you know.

THANK YOU (I really can not express how much I appreciate your help!)
 

[Curson]

Hi CK111,

You are very welcome.

Regards.