Author Topic: Rogue Anti-Malware Questions  (Read 730 times)

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Reply #15August 16, 2019, 06:52:45 pm

Curson

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Re: Rogue Anti-Malware Questions
« Reply #15 on: August 16, 2019, 06:52:45 pm »
Hi Mops21,

Just to be sure : explorer.exe is not restarted at the end of the installation ?
Are the UI elements of Windows (windows, menu, widgets, etc.) not displayed ?

Regards.

Reply #16August 17, 2019, 12:12:03 pm

Mops21

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Re: Rogue Anti-Malware Questions
« Reply #16 on: August 17, 2019, 12:12:03 pm »
Hi

No the Explorer.exe did not start after the install

I use Windows 8.1 64 Bit all is updated

With best Regards
Mops21

Reply #17August 17, 2019, 07:42:35 pm

Curson

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Re: Rogue Anti-Malware Questions
« Reply #17 on: August 17, 2019, 07:42:35 pm »
Hi Mops21,

Thanks for your feedback.
We will investigate this issue as soon as possible.

Regards.

Reply #18August 18, 2019, 01:12:05 pm

Mops21

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Re: Rogue Anti-Malware Questions
« Reply #18 on: August 18, 2019, 01:12:05 pm »
Hi

Thank you very much for your Infos

Need you something from me please Files or more Infos

With best Regards
Mops21

Reply #19August 18, 2019, 07:46:21 pm

Curson

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Re: Rogue Anti-Malware Questions
« Reply #19 on: August 18, 2019, 07:46:21 pm »
Hi Mops21,

You are very welcome.
We will keep you informed about the results of the investigations.

Regards.

Reply #20August 19, 2019, 04:13:14 pm

Mops21

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Re: Rogue Anti-Malware Questions
« Reply #20 on: August 19, 2019, 04:13:14 pm »
Hi

I will wait for it

With best Regards
Mops21

Reply #21August 20, 2019, 10:04:17 pm

Curson

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Re: Rogue Anti-Malware Questions
« Reply #21 on: August 20, 2019, 10:04:17 pm »
Hi Mops21,

Unfortunately, we were not able to reproduce the issue on our test systems.

We will continue to search for clues, but I can't promise you we will find a solution.
Thanks for your understanding.

Regards.