General Category > Malware removal help

how to remove a proxy that installed itself

(1/1)

cyberson:
I have a windows 10 pro computer that when I try to install logmein says a proxy server is installed and fails.
Kaspersky also complains that the certificate for office 365 is not valid.
I have tried to troubleshoot this with Kaspersky who were no help and tried to just accept all certificates.
I have signed up for a TrendMicro trial and it finds nothing.
I have purchased a RogueKiller tech license and it finds nothing.
I have never used a proxy server and so I am not familiar with how to remove one.
Especially with windows 10.
I have read a number of posts on the web, but no clear direction and many with no answers.
Any help would be appreciated very much.
Thank you, cyberson

cyberson:
This is the blog that led me here. https://www.bleepingcomputer.com/forums/t/679806/help-cannot-get-rid-of-proxy-virus/
My case is not exactly the same but I followed the steps I could with no resolution.

Curson:
Hi cyberson,

Welcome to Adlice.com Forum.
Could you please attach RogueKiller full report with your next reply ?

Regards.

Navigation

[0] Message Index