Hi Absolute Novice,
Welcome to Adlice.com Forum.
Could you please attach RogueKiller JSON report with your next reply ?
To export a report, go to the "History" tab, then to the "Scan Reports" section.
There, do a double click on the first entry, then click on the "Export json" button and save it on your desktop.
To attach it with your message, click on the "Attachments and other options" link, then on the "Attach" button and select the JSON file.
Regards.
Note : This thread has been moved to the "RogueKiller" section for clarity.