Author Topic: Troubleshooting a software conflict.  (Read 8065 times)

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July 04, 2015, 12:49:25 AM

greysmouth

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Troubleshooting a software conflict.
« on: July 04, 2015, 12:49:25 AM »
I'm no more able to run my Premium version, after installing the HMAPROVPN application. RK only works in free mode and didn't recognize my ID. Please, would you help me to solve this issue? Thanks in advance, greysmouth BO IT.

Reply #1July 04, 2015, 12:56:53 AM

greysmouth

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Re: Troubleshooting a software conflict.
« Reply #1 on: July 04, 2015, 12:56:53 AM »
Hello guys. Drop it! got my lost license and done! Apologies, greysmouth BO It.

Reply #2July 05, 2015, 04:02:08 PM

Curson

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Re: Troubleshooting a software conflict.
« Reply #2 on: July 05, 2015, 04:02:08 PM »
Hi greysmouth,

Glad to hear the issue was solved. :)

Regards.

Reply #3July 06, 2015, 01:13:35 PM

greysmouth

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Re: Troubleshooting a software conflict.
« Reply #3 on: July 06, 2015, 01:13:35 PM »
Hello! This topic concerns a new trouble, involving HMAProVPN (last release). I mean, during the processes check, when scanning HydeMyAss, RK hangs. More, unable to shut down the application, unless a OS log off. Thanks in advance for supporting me. Kind regards, greysmouth BO IT.

Reply #4July 08, 2015, 04:42:55 PM

Curson

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Re: Troubleshooting a software conflict.
« Reply #4 on: July 08, 2015, 04:42:55 PM »
Hi greysmouth,

Could you please launch RogueKiller with the -nokill switch and post the repport obtained ?

Regards.