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==> Crash/Hang/Block, please come here <==
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Topic: ==> Crash/Hang/Block, please come here <== (Read 9139 times)
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February 28, 2017, 02:24:39 PM
Tigzy
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==> Crash/Hang/Block, please come here <==
«
on:
February 28, 2017, 02:24:39 PM »
Hello
If you have a problem of UCheck crashing, please do the following:
---------------
1. Application crash:
Restart the application
If it asks for sending crash information, please upload them. If not, follow 1.1
That's all you need to do
1.1 Application crash, manual dump:
Download ProcDump:
http://technet.microsoft.com/en-us/sysinternals/dd996900.aspx
Follow the option A. of this tutorial:
https://kb.acronis.com/content/27931
The command line to execute is "procdump -e -w -ma UCheck.exe"
When the application crashes, it will generate a dump.
Zip it, upload it on
http://upload.adlice.com
.
2. Application is blocked/hangs on something:
Download Process Hacker or Process Explorer, and install it. Start it.
Restart UCheck
When it hangs, make a full dump of the process with Process Hacker/Explorer with a right click.
Zip it, upload it on
http://upload.adlice.com
.
Thanks!
«
Last Edit: March 14, 2017, 10:32:47 AM by Tigzy
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==> Crash/Hang/Block, please come here <==