Author Topic: ==> Crash/Hang/Block, please come here <==  (Read 9139 times)

0 Members and 1 Guest are viewing this topic.

February 28, 2017, 02:24:39 PM

Tigzy

  • Administrator
  • Hero Member

  • Offline
  • *****

  • 956
  • Reputation:
    91
  • Personal Text
    Owner, Adlice Software
    • View Profile
    • Adlice Software
==> Crash/Hang/Block, please come here <==
« on: February 28, 2017, 02:24:39 PM »
Hello
If you have a problem of UCheck crashing, please do the following:

---------------

1. Application crash:
  • Restart the application
  • If it asks for sending crash information, please upload them. If not, follow 1.1
  • That's all you need to do

1.1 Application crash, manual dump:

2. Application is blocked/hangs on something:
  • Download Process Hacker or Process Explorer, and install it. Start it.
  • Restart UCheck
  • When it hangs, make a full dump of the process with Process Hacker/Explorer with a right click.
  • Zip it, upload it on http://upload.adlice.com.

Thanks!
« Last Edit: March 14, 2017, 10:32:47 AM by Tigzy »