Author Topic: New user: Program located in folder that doesn't exist  (Read 567 times)

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November 03, 2023, 02:42:22 AM

gftaylor

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New user: Program located in folder that doesn't exist
« on: November 03, 2023, 02:42:22 AM »
I have just installed UCheck as an alternative to SUMO. One question that I have is that UCheck indicates that I need to update a version of WinMerge that I think I uninstalled. When I look at the Updates view, UCheck shows that WinMerge version 2.16.32.0 needs to be updated and that this program is located in "C:\Program Files (x86)\WinMerge".

 While it was formerly installed in that folder (and uninstalled more than a week before UCheck ran for the first time), that folder is no longer present in "C:\Program Files (x86)".

Reply #1November 04, 2023, 05:37:57 PM

Curson

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Re: New user: Program located in folder that doesn't exist
« Reply #1 on: November 04, 2023, 05:37:57 PM »
Hi gftaylor,

Welcome to Adlice.com Forum and thanks for your feedback.

I seems like a bug to me. Could you please follow these instructions :

- Open UCheck
- Click on the "History and Settings > "History" buttons
- Open the first report, export it and attach it with your next reply as attachment

Regards.

Reply #2November 04, 2023, 09:41:47 PM

gftaylor

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Re: New user: Program located in folder that doesn't exist
« Reply #2 on: November 04, 2023, 09:41:47 PM »
Curson,
I'm not sure whether "first" means the first report in the list or the oldest report in the list, so I have attached both.

I found a leftover key in the registry that pointed to the deleted WinMerge 2.16.32.0 and included the deleted path. After I removed this key from the registry UCheck no longer listed this entry. Note that the initial included report is from before my deletion of this entry.
- Greg

Reply #3November 06, 2023, 06:37:08 PM

Curson

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Re: New user: Program located in folder that doesn't exist
« Reply #3 on: November 06, 2023, 06:37:08 PM »
Hi gftaylor,

Thanks for your feedback.
We were able to reproduce the issue and will fix this as soon as possible.

Regards.