The issue I have been experiencing is:
My system is Windows 7 Home Premium SP1
I have problems with System restore, it gives me error message 0X80042306;
I contacted MS and was told that this was due to 3rd party software and that my computer was infected with a very serious virus. In order to assist me I should pay $99 that would only be good for 30 days.
I am totally frustrated and disgusted with this cavalier approach and the poor customer service being provided by this mega company.
Also in my search for a solution, I discovered 10 pages of users experiencing the same/similar issue.
Thus, I downloaded Rogue Killer in the hope that I could try to resolve the problem. Please be aware that I do not possess the Windows 7 discs as the software was installed on my Laptop when I purchased it.
Your help and assistance would be most welcomed.
Cordially,
cyberjoyce