Author Topic: 13.1.7.0 Cannot import either of the signature files  (Read 7070 times)

0 Members and 1 Guest are viewing this topic.

March 06, 2019, 04:08:35 PM

agaudreau

  • Newbie

  • Offline
  • *

  • 2
  • Reputation:
    0
    • View Profile
13.1.7.0 Cannot import either of the signature files
« on: March 06, 2019, 04:08:35 PM »
Downloaded fresh tigzy roguekiller portable 64 (13.1.7.0) this morning, tried both signature files available and it is not able to import them.

Says to redownload.

Tried on 3 different systems....

Are your signature packages corrupt at the upstream?

Reply #1March 06, 2019, 06:39:23 PM

Curson

  • Global Moderator
  • Hero Member

  • Offline
  • *****

  • 2809
  • Reputation:
    100
    • View Profile
Re: 13.1.7.0 Cannot import either of the signature files
« Reply #1 on: March 06, 2019, 06:39:23 PM »
Hi agaudreau,

Welcome to Adlice.com Forum.
Could you please download the signatures package on your Desktop, then try to import it again ?

Regards.

Reply #2March 07, 2019, 12:59:47 AM

agaudreau

  • Newbie

  • Offline
  • *

  • 2
  • Reputation:
    0
    • View Profile
Re: 13.1.7.0 Cannot import either of the signature files
« Reply #2 on: March 07, 2019, 12:59:47 AM »
Hello,

As stated, it had been done on 3 different systems this morning so I had tried multiple times, with both different signature packages just in case.

For a minimum total of 2 downloads per system so a minimum of 6 downloads for each signature package...

It has not been tried since, did you update the download links since this morning?

Ended up using a different tool than roguekiller.

Rather than encourage us to purchase a license for auto-update, issues like this that renders the tool inoperable, rather makes us move away from your tools...

Reply #3March 07, 2019, 06:23:55 PM

Tigzy

  • Administrator
  • Hero Member

  • Offline
  • *****

  • 956
  • Reputation:
    91
  • Personal Text
    Owner, Adlice Software
    • View Profile
    • Adlice Software
Re: 13.1.7.0 Cannot import either of the signature files
« Reply #3 on: March 07, 2019, 06:23:55 PM »
Hey,
Did you try to download on the desktop (and import from there) ?
I am asking because there is known issue when importing from the download folder, and it's proven working from the desktop.

Regards,