Login
▼
Register
Home
Help
Search
Login
Register
Adlice.com
Adlice forum
»
General Category
»
Malware removal help
»
Continued False Positive
« previous
next »
Print
Pages: [
1
]
Author
Topic: Continued False Positive (Read 8920 times)
0 Members and 2 Guests are viewing this topic.
August 03, 2018, 05:05:23 AM
Pkshadow
Newbie
Offline
5
Reputation:
0
Continued False Positive
«
on:
August 03, 2018, 05:05:23 AM »
Continued False Positive of Firefox. Submitted last time and was told prob went to a site that had EICAR on it.
Unfortunately I do not think that is the case. I may do Support for Firefox but not been to many sites today
That could possibly have done that to Firefox.exe and it is marking all Processes 7 as Eicar.
Norton Internet Security full system scan today, Malwarebytes early eve daily and uploaded to Virus Total.
Nothing found.
Logged
Reply #1
August 03, 2018, 12:21:55 PM
Curson
Global Moderator
Hero Member
Offline
2809
Reputation:
100
Re: Continued False Positive
«
Reply #1 on:
August 03, 2018, 12:21:55 PM »
Hi Pkshadow,
Welcome to Adlice.com Forum.
Could you please clear Firefox Cache, then redo a scan and check if the detection is still present ?
Regards.
Logged
Reply #2
August 04, 2018, 02:16:49 AM
Pkshadow
Newbie
Offline
5
Reputation:
0
Re: Continued False Positive
«
Reply #2 on:
August 04, 2018, 02:16:49 AM »
Hi, Cache cleaned 2 x's already, cookies cleaned 2x's.
Ms Disk Cleanup run.
Norton Utilities Privacy scan & empty done.
Found again.
Logged
Reply #3
August 04, 2018, 02:22:48 AM
Curson
Global Moderator
Hero Member
Offline
2809
Reputation:
100
Re: Continued False Positive
«
Reply #3 on:
August 04, 2018, 02:22:48 AM »
Hi Pkshadow,
We need to retrieve more information.
Please follow the following process :
Download
Process Explorer (x64)
and save it to your desktop.
Click on the setup file (procexp64.exe) and select
Run as Administrator
to start the tool.
Locate the process named
firefox.exe
, do a right click on it and select
Create Dump > Create Full Dump...
Save the dump on your desktop and compress it.
Upload it to Dropbox, Google Drive or similar services and share the link in your next reply.
Regards.
Logged
Reply #4
August 04, 2018, 02:55:05 AM
Pkshadow
Newbie
Offline
5
Reputation:
0
Re: Continued False Positive
«
Reply #4 on:
August 04, 2018, 02:55:05 AM »
Hi, you can close this. It is memory resident, same as last time. Gone after reboot, open Firefox then close, and then scan and is clear.
Has to be some site am not suspecting as did not travel far. Thanks
Logged
Reply #5
August 04, 2018, 07:11:45 PM
Curson
Global Moderator
Hero Member
Offline
2809
Reputation:
100
Re: Continued False Positive
«
Reply #5 on:
August 04, 2018, 07:11:45 PM »
Hi Pkshadow,
Thanks for your feedback.
You are very welcome.
Regards.
Logged
Print
Pages: [
1
]
« previous
next »
Adlice forum
»
General Category
»
Malware removal help
»
Continued False Positive