My PC is blocked after some minutes

[lupi]

Good afternoon. For a while when I start my laptop, it is blocked after some minutes. I cannot click on any application. The mouse is still moving on the screen but nothing happens when I click. The only option is to use my laptop in safe mode. Could you help me ?
Thanks beforhand.

[Curson]

Hi lupi,

Welcome to Adlice.com Forum.
Please follow the following process as close as possible :

1. Please start your system in Safe mode with Networking.
2. Download and execute RogueKiller (32 bits version) or RogueKiller (64 bits version), depending of your system architecture.

Please post back the results of the scan in your next post.
If you need help with the tool, please refer to the official tutorial.

Regards.

[lupi]

Hello Curson,
Yesterday, after my post, I did have a look at some other informations and I downloaded Roguekiller. After a scan, I deleted the items found. I restarted my laptop and apparently, it was OK again. Today, when I saw your answer, I did again a scan but nothing was found (?) I assume everything is back in order ... Thnak you for your answer anyway.

[Curson]

Hi lupi,

Does the computer operates normally now ?
Do you still need help ?

Regards.