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Messages - Curson

Pages: [1] 2 3 ... 160
1
RogueKiller / Re: ===> False Positives <===
« on: February 08, 2020, 01:19:54 am »
Hi graphixillusion,

Thanks for your feedback.
We will whitelist it as soon as possible.

Regards.

2
MRF / Re: Upload File Trouble
« on: February 07, 2020, 06:41:00 pm »
Hi,

Welcome to Adlice.com forum.

Could you please attach Apache log file just after you try to upload a file with your next reply ? There should be no correlation between the license and the ability to upload file.

Regards.

3
RogueKiller / Re: ===> False Positives <===
« on: February 07, 2020, 06:38:26 pm »
Hi graphixillusion,

Thanks for your feedback.
Could you please attach the JSON report with your next reply ?

Regards.

4
MRF / Re: Need help setup MRF
« on: February 03, 2020, 06:21:12 pm »
Hi,

Since you opened a support ticket, it will be better to continue there.
Thanks for your understanding.

Regards.

5
MRF / Re: Need help setup MRF
« on: February 02, 2020, 10:08:55 pm »
Hi,

You are welcome.
Thanks for your feedback.

Regards.

6
MRF / Re: Need help setup MRF
« on: February 02, 2020, 12:55:07 am »
Hi,

Which operating system are you using ?
Could you please check that the package php-gd is installed ? Please also make sure that the GD extension is enabled in php.ini.

Regards.

7
UCheck / Re: Calibre Download Size Incorrect
« on: January 26, 2020, 06:57:30 pm »
Hi Phil,

Thanks for the feedback again.
I'm glad this bug is now resolved.

Have a nice week.
Regards.

8
UCheck / Re: Calibre Download Size Incorrect
« on: January 10, 2020, 07:28:55 pm »
Hi Phil,

Thanks.

Have a nice weekend, too.
Regards.

9
UCheck / Re: Calibre Download Size Incorrect
« on: January 09, 2020, 10:02:27 pm »
Hi Phil,

You are very welcome.
UCheck V3.5.1 was released today and the bug should now be fixed. Could you please give it a try ?

Have a nice day, too.
Regards.

10
Malware removal help / Re: Tr.Gen
« on: January 09, 2020, 09:53:59 pm »
Hi Christophe,

Welcome to Adlice.com forum.
Could you please download and install RogueKiller latest version (V14.0.4.0 at this time), do a scan and delete the folder, then attach the removal report with your next reply ?

Regards.

11
UCheck / Re: Calibre Download Size Incorrect
« on: January 08, 2020, 04:25:37 pm »
Hi Phil,

Thanks again for your help.
This one is clearly a bug on our side. We will fix it as soon as possible.

Have a nice day.
Regards.

12
UCheck / Re: Calibre Download Size Incorrect
« on: January 07, 2020, 12:28:56 pm »
Hi Phil,

You are very welcome.
I just asked Tigzy and he said he wants the sizes to be consistent with the ones displayed in the Add/Remove Programs control panel, so it's very unlikely they will be removed.

Have a nice day, too.
Regards.

13
UCheck / Re: Calibre Download Size Incorrect
« on: January 06, 2020, 06:24:40 pm »
Hi Phil,

We identified the issue and a fix is not currently possible.
At the time being, the size matches the one displayed by the Add/Remove Programs control panel. However, when a software installer is not writing itself its size (using the EstimatedSize Registry value), Windows has to "guess" it and it's not quite efficient; see How does Add/Remove Programs get the size and other information?.

So, if Windows guessed the size wrong, UCheck size will also be off.

Another approach, would be to probe each download links and check the returned Content-Length HTTP entity header to get the size of the installer itself. Unfortunately, some servers don't return this header, so it's not an efficient solution.

We will probably change the way UCheck retrieves the sizes in the future but it will require extensive refactoring, so it will take time.

Have a nice day.
Regards.

14
RogueKiller / Re: What can sefely be fixed?
« on: January 06, 2020, 05:40:42 pm »
Hi Nina,

I just saw that MBAR was able to detect and delete the rootkit successfully. Could you please ask the user to upload this file from MBAR quarantine ?
Quote
c:\windows\system32\msdd0c5c30app.dll (Trojan.Crypt) -> Delete on reboot. [d5ced26c0fc7e6503f612d3009f8b64a]

It will be very interesting for us to analyse it so we can improve RogueKiller detection efficiency of this particular malware.

Regards.

15
UCheck / Re: Calibre Download Size Incorrect
« on: January 05, 2020, 11:45:24 am »
Hi Phil,

Thanks for your feedback.
It seems the issue is also affecting other software. We will investigate it as soon as possible.

Have a nice week.
Regards.

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