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Messages - garioch7

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16
UCheck / Re: TeamViewer Again
« on: December 24, 2021, 06:51:35 PM »
@Tigzy

Was notified by UCheck that there was a TeamViewer update.  UCheck was in batch mode (administrator), and the update appeared to install normally.  I launched TeamViewer and it said it was still the previous version.  I ran UCheck again, and this time it told me to uninstall my 64-bit TeamViewer and install it again.  I did not.  I updated TeamViewer successfully via TeamViewer.  Something strange is going on.  Scan logs and screen snips attached.

Thank you and Merry Christmas.

Best Regards,
-Phil

17
UCheck / Re: TeamViewer Again
« on: December 20, 2021, 07:49:20 PM »
@Tigzy

Thank you for looking into this for me.  I really appreciate it.  Have a great day.

Regards,
-Phil

18
UCheck / Re: TeamViewer Again
« on: December 18, 2021, 08:19:17 PM »
Curson,

I have attached the scan report from the previous Friday.  I looked at it myself, and I saw that I had the 32-bit version of TeamViewer installed rather than the 64-bit version.  I uninstalled the 32-bit version and installed the 64-bit version.  If that was/is the issue, you can ignore my post and I apologize for wasting your time.

Have a great weekend.

Best Regards,
-Phil

19
UCheck / TeamViewer Again
« on: December 17, 2021, 08:49:09 PM »
I noticed that I had not received any TeamViewer updates in a while.  I checked.  The version that I had was 15.22.3.  I run UCheck every Friday before I backup my computers.  Both are running Windows 11 Pro x64, 21H2, fully updated.

I launched TeamViewer and "Check for Updates" and found that the current version was 15.25.6.  I updated to that version via TeamViewer.

There have been issues in the past with TeamViewer changing its update protocols so that the UCheck "scraper" does not find them.  I suspect that has happened again.

Submitted for your information.  Have a great weekend.

Best Regards,
-Phil

20
UCheck / Re: Incorrectly Reporting Malwarebytes Premium Not Updated
« on: October 11, 2021, 07:28:02 PM »
Curson:

I can't tell you for sure.  I only run UCheck on Friday afternoons to update both of my computers.  I always manually update MBAM, by selecting "Check for Updates" after booting up each day.  UCheck did not report any MBAM updates available on Friday, so I presume the problem is solved since UCheck did not suggest an MBAM update, but did update other programs.  I believe 4.4.8 was released the day before on Thursday.

I hope this helps.  Have a great day.

Regards,
-Phil

21
UCheck / Re: Incorrectly Reporting Malwarebytes Premium Not Updated
« on: September 26, 2021, 06:52:55 PM »
Thank you, Curzon. I have ignored "skipped" the alleged MBAM 4.7 update on both of my computers.

Have a great day.

Regards,
-Phil

22
UCheck / Re: Incorrectly Reporting Malwarebytes Premium Not Updated
« on: September 24, 2021, 10:31:53 PM »
Curzon:

Here you go.

Have a great weekend.

Best Regards,
-Phil

23
UCheck / Incorrectly Reporting Malwarebytes Premium Not Updated
« on: September 24, 2021, 07:29:43 PM »
On both my Dell desktop (XPS 8930 SE) and my Dell laptop (XPS 15 7590), UCheck is reporting that my Malwarebytes Premium needs to updated from 4.4.6. to 4.4.7.  Both computers were already running MBAM 4.4.7.  Both computers are running Windows 10 x64 Pro, Build 19043.1237 (21H1), fully updated.  UCheck version is the latest: 4.1.0.0.

Thank you and have a great weekend.

Regards,
-Phil

24
UCheck / Re: Won't Download Notepad++ Version 8.0
« on: June 11, 2021, 07:56:33 PM »
Curzon:

Thank you for your prompt reply.  Makes sense.

Have a great weekend.

Best Regards,
-Phil

25
UCheck / Won't Download Notepad++ Version 8.0
« on: June 11, 2021, 07:45:05 PM »
I just ran UCheck on my desktop and laptop computers.  It found three updates for the desktop (Calibre, VLC, and Notepad++) and successfully installed two of them. It refused to download and install Notepad++ Version 8.0.  I went the website and downloaded it and updated it manually.  Windows 10 Pro Build 21H1, fully updated, running on a Dell XPS 8930 SE desktop.  Same thing on my Dell XPS 15 7590 laptop, running Windows 10 Pro, Build 21H1, fully updated.

I have attached report and screen image from the desktop.  Nothing appears when I hover over the "X".

After manually updating Notepad++ Version 8.0 on both computers, UCheck no longer reports the update as being available.

Thank you and have a great day.

Regards,
-Phil


26
UCheck / Re: VLC 3.0.14 Update
« on: June 05, 2021, 08:57:12 PM »
Curson:

You are correct. I uninstalled both versions of VLC (32 and 64 bit) from my laptop with Revo, and installed only the 64-bit version fresh.  Problem solved.  All is good.  Thank you so much.  Not sure how I wound up with both versions on my laptop.

My desktop had only the 32-bit version of VLC, so I used Revo to uninstall it, and installed a fresh 3.14 version of the 64-bit VLC.

Thank, as always, for your outstanding customer support.

Have a great weekend.

Best Regards,
-Phil

27
UCheck / Re: VLC 3.0.14 Update
« on: May 31, 2021, 07:06:02 PM »
Tigzy:

It states: "Warning! This item is an old duplicate of existing latest version. It will be removed on processing."

I updated both of my computers today to Version 4.0.2.0.  Desktop has no such detection of VLC needing an update; laptop still does, and it is not being removed.

Thank you and have a great day.

Regards,
-Phil

28
UCheck / VLC 3.0.14 Update
« on: May 28, 2021, 08:15:55 PM »
Curzon:

The VLC update to Version 3.0.14 using VLC "Check for Updates" was a botched update on their side.  Users were instructed to manually download the new version, and execute the downloaded file themselves to complete the update.  I have Version 3.0.14 of VLC on both of my computers.  UCheck is reporting that update, yellowed out, with an exclamation mark, with no options to perform the update, even if I so wanted to do so, and no way to dismiss the "update" notice, on my laptop only.  Both computers running the current version of UCheck.  Screen snip and the report from last week (same thing this week) attached. Both computers running Windows 10 Pro Build 21H1.  The laptop is a Dell, Model XPS 15 7590.

Thank you and have a great day.

Regards,
-Phil

29
Curzon:

Thank you very much for investigating and resolving this issue.  I commend you and your colleagues for you outstanding customer support.

Have a great day.

Regards,
-Phil

30
I guess I can only attach one file per message.  Wait a sec, I figured out how to attach the screen snips in one message.

Have a great day.

Regards,
-Phil

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