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Messages - Curson

Pages: [1] 2 3 ... 156
1
RogueKiller PREMIUM / Re: UCheck feature in RogueKiller
« on: October 17, 2019, 08:35:22 pm »
Hi LesColleen,

Welcome to Adlice.com Forum and thanks for your feedback.

UCheck is currently detecting RogueKiller Anti-Malware version 4, which is still in beta.
We will fix this as soon as possible.

Regards.

2
RogueKiller PREMIUM / Re: More User Control Over Automated Updates
« on: October 13, 2019, 05:41:10 pm »
Hi Phil,

You are welcome.
Have a nice day, too.

Regards.

3
RogueKiller PREMIUM / Re: More User Control Over Automated Updates
« on: October 12, 2019, 05:13:49 pm »
Hi Phill,

Thanks for your feedback.
There is indeed no configuration for this behaviour. We will look into this and hopefully find a way to add more flexibility into the update process.

Have a great weekend, too.
Regards.

4
UCheck / Re: Minor Display Bug
« on: October 09, 2019, 09:53:00 pm »
Hi Phil,

Thanks for the kind words.
Have a great day, too.

Regards.

5
UCheck / Re: Please add Notepad3 to UCheck
« on: October 09, 2019, 04:11:26 pm »
Hi user98439,

Thanks for your suggestion.
Notepad3 is now present in UCheck database.

Regards.

6
UCheck / Re: Minor Display Bug
« on: October 09, 2019, 04:07:05 pm »
Hi Phil,

UCheck V3.4 has been released today and contains the fix for the issue you described.
Many thanks for your feedback, again.

Regards.

7
RogueKiller / Re: Latest RK version 13.5.2 Acting Strangely
« on: October 08, 2019, 03:02:29 pm »
Hi plat,

Welcome to Adlice.com Forum and thanks for your feedback.

Your desktop picture being relaced by a white screen is normal, since the explorer.exe process must be terminated to update the Shell extension DLL. However, your browsers being closed is not.
Whitch version of Windows 10 are your running ? Are all your browsers being impacted ?

We were not able to reproduce the issue you demonstrated in the video. If it happens again, please follow the following process :
  • Download Process Explorer (x64) and save it to your desktop.
  • Click on the setup file (procexp64.exe) and select Run as Administrator to start the tool.
  • Locate the process named RogueKiller64.exe, do a right click on it and select Create Dump > Create Full Dump...
  • Save the dump on your desktop and compress it.
  • Upload it to Dropbox, Google Drive or similar services and share the link in your next reply.
The dump will help us understand what is happening.

Regards.

8
UCheck / Re: Minor Display Bug
« on: October 05, 2019, 08:04:42 pm »
Hi Phil,

You are very welcome.
I will keep you updated about the results of our investigation.

Have a nice weekend, too.
Regards.

9
UCheck / Re: Minor Display Bug
« on: October 04, 2019, 10:46:31 pm »
Hi Phil,

Many thanks for your feedback.
A new version of UCheck should be released next week, hopefully with a fix for this specific bug.

Have a nice day, too.
Regards.

10
UCheck / Re: Minor Display Bug
« on: October 01, 2019, 06:03:36 pm »
Hi Phil,

Thanks for your help and feedback.
Have a nice day, too.

Regards.

11
UCheck / Re: Minor Display Bug
« on: October 01, 2019, 01:23:09 pm »
Hi Phil,

We were unfortunately not able to reproduce the issue.
Can you still reproduce it yourself ?

Regards.

12
UCheck / Re: Minor Display Bug
« on: September 28, 2019, 11:26:27 am »
Hi Phil,

Thanks for your feedback.

We will investigate it ASAP and inform you about our findings.
By the way, thanks again for your spam report.

Have a great day, too.

Regards.

13
Malware removal help / Re: Error 5 on MalPE
« on: September 28, 2019, 11:19:05 am »
Hi whitebro2,

Thanks for your feedback. Your computer is clean.
​​You have enabled RogueKiller MalPE engine, which uses a predictive AI model. The engine is still is in beta state and prone to false positives detection, like some files in your case.

For the time being, these files will continue to be detected, unless you disable MalPE. If you decide to continue to use it, please ignore these detections until we improve the AI.

Regards.

14
Malware removal help / Re: Error 5 on MalPE
« on: September 27, 2019, 03:46:39 pm »
Hi whitebro2,

Download attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system !

Run FRST and press the Fix button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please attach it to your reply. A zip archive with the naming format Date_Time.zip should also be there. Please attach it as well.

Regards.

15
Malware removal help / Re: Error 5 on MalPE
« on: September 26, 2019, 01:25:16 pm »
Hi whitebro2,

Welcome to Adlice.com Forum.
No, these are not rootkits but they probably are protected by a malicious driver.

Please download Farbar Recovery Scan Tool (x64) and save it to your Desktop.
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please attach log back here using the "Attachments and other options > Attach" feature.
  • The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe). Please also attach that along with the FRST.txt into your reply.
Regards.

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