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1

RogueKiller PREMIUM / Rogue Killer Premium Stuck on 46%

« on: November 20, 2015, 06:41:26 AM »

I'm not sure what happened. Possible virus...malware??

AdwCleaner (folder and all) completely disappeared from my computer after I tried to update it. After AdwCleaner disappeared, I ran Malwarebytes and it found nothing. I tried to run Rogue Killer and it immediately froze up or failed to initialize. I had to use task manager to force it close. 

I tried to go to Adlice.com, but none of my browsers wouldn't load it. So, I ran Rogue Killer again and it found some items and removed them and I was able to use the internet for maybe a day. After that it started with the "can't display page" and "timing out" again. I started

Rogue Killer for the 3rd time and it seemed to run ok until it reached 46% and then it became unresponsive. Had to force it closed again.

I have 3 web browsers and all 3 are displaying "can't display page" or "timing out". None of the other computers on my home network seem to be affected. My browsers are Internet
Explorer, Oprah and Firefox.

I tried to attach a Word .doc screen shot of Rogue Killer, but it won't let me load that type of file.

Thanks for the help.

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RogueKiller PREMIUM / Can't Update RogueKiller

« on: September 29, 2015, 05:31:42 PM »

I cannot update RogueKiller Premium database.

Dialog box says:

Dialog box says: Your version is outdated. Please download the new version. You don't have the installable version, so Updater is not present. Download it on the website?

I originally started with the free version and upgraded to the premium version.

3

RogueKiller PREMIUM / RogueKiller Repair Services says (ZAccess broken)

« on: September 28, 2015, 07:48:13 AM »

I upgraded to the paid member services and found this listed under the Tools -> Repair Services (ZAccess broken). So, I completed a web search for RogueKiller Tools -> Repair Services (ZAccess broken) and the results displayed numerous links for RougueKiller and the ZeroAccess virus.

I'm a paid subscriber and need to understand what the ZAccess broken means. Please advise.