Messages

1

UCheck / Possible false positive - and for sure an exclusion that does not work

« on: December 05, 2023, 05:41:04 PM »

I have Version 119.0.6045.200 of Chrome installed, and as far as Chrome is concerned this is the latest version. UCheck insists that there is an official version 119.0.6045.202 available, please see the attached screenshot.

Since Chrome itself claims it's the latest version, and I don't care about the minor change in version number, I just chose "Skip this update" for Chrome. Please see the second screenshot attached for my settings/exclusions.

But UCheck is not happy with my exclusion, the next scan and every other scan it will tell me about the same (maybe non-existing) Chrome update that I have even told UCheck to exclude/ignore.

Now if your software is annoying to use your users will not use it, and they will stop paying the yearly license fee, and this *is* annoying. UCheck even acknowledges the exclusion and hides the update, just to show it again on the next scan, and every other scan.

2

UCheck / Re: request - rescan single program action

« on: November 25, 2023, 06:46:57 PM »

+1 for this, and it's related to my suggestions here: https://forum.adlice.com/index.php?topic=3828.0

Please listen to your (experienced) use base!

3

UCheck / Re: A couple suggestions for improvements

« on: November 25, 2023, 06:44:55 PM »

Back to what this thread was about, thanks for 1) but please again consider both 2) and 3).

In my opinion, it's never good when the main developer also decides or has the last say when it comes to functionality. He or she "has the code in his/her head" and decisions will often be based on what is easy or not to implement. Been there, done that, so speaking from experience here. Not saying that's the case here, just saying!

4

UCheck / Re: ==> Erroneous detection / Application support request <==

« on: November 24, 2023, 03:08:49 PM »

UCheck still finds updates for these two programs, 3 weeks after being told it would be fixed:
- EaseUS Partition Master [64 bits]
- EaseUS TODO Backup Home 2023 [32 bits]

Then lately it will also show a bogus update for MS Visual Studio Code, please see the attached screenshot.

It shows an available update from 1.84,.0 to 1.84.2, but the thing is, I'm already on that version, as can be seen in the second screenshot attached.

Now it also says on "Mouseover" "Warning! This item is an old duplicate of existing latest version. It will be removed on processing.". But no, it never goes away, I'm already on the latest version, and I do not have the older version installed in a different path. If I exclude this with "Skip this update" it will disappear only to appear again on the next scan. Pretty stubborn and annoying!

5

UCheck / Re: A couple suggestions for improvements

« on: November 16, 2023, 08:11:54 PM »

Thanks for 1 of 3.   Can beta releases be downloaded somewhere?

I still think the other two suggestions make sense, SUMo and a few other "software updater" programs I've used work that way so it's not something I made up.

If UCheck used a few seconds to run a scan none of those would have been important, but it does not and probably never will, so it becomes a real nuisance to have to re-run scans when you shouldn't have to. Especially for a tool I use daily.

But I hear you.

6

UCheck / Re: Frequent "network error" messag

« on: November 16, 2023, 07:06:36 PM »

Thanks, re the geo-blocking, I never actually thought you did that :=)

7

UCheck / Re: Frequent "network error" messag

« on: November 16, 2023, 05:54:06 AM »

This is most annoying now. I did register a ticket, and I got an answer.

But then when I try to log in to your support desk here: https://adlice.freshdesk.com/support/login
my password isn't working. So I tried to reset it by clicking "Forgot your password" and then entering my email address.

The message I get is just: "You are not authorized to access this portal. Kindly contact your helpdesk administrator." (See the attached screenshot).

And just to check I tried to register again, and of course, it says my email address is already registered.

How to get help when your helpdesk portal is not working, at least not for me?

In the response I Got it was suggested that the problem was the "distance" from the server, and I was asked for my location, even as I linked to this post. My location right now is Singapore, and the latency to your server is not an issue as I've already posted here. If you are using CloudFlare, as you have indicated, then of course there could be an issue with the CF servers for my region, or the configuration. To me, this looks like a server issue, but it could of course be something "in between" myself and your server.

Please don't tell me you are practicing Geo-Blocking :=)

Edit: It seems my freshdesk.com account was created quite some time ago, for support with dvblogic (dvblogic.freshdesk.com). They no longer exist, but my user is still at freshdesk.com, but I cannot log in and just get the "Not authorized" message above. So I can't see or respond to my own ticket.

Edit 2: So I registered a new account on https://adlice.freshdesk.com/support/login with a different email address. It said "Successfully registered" but I never received any email with a link to set a password. And when I try "Forgot your password" for this new account it once again gives me the "Not authorized...." message above. Not working, at all!

Edit 3: Finally managed to access adlice.freshdesk.com by using my Google account, so I created a new ticket there. So will hopefully get some help with the issue over there. Thanks!

8

UCheck / Re: A couple suggestions for improvements

« on: November 14, 2023, 07:52:05 PM »

Any chance that this will get some attention?

Yes, no, maybe?

9

UCheck / Re: Open website missing

« on: November 14, 2023, 07:33:10 PM »

Maybe you then could do a search on name + version number instead of opening the website ridectly?

I would think there is a high chance that the correct link to the updates program will show up among the first few hits for such a search.

10

UCheck / Re: Frequent "network error" messag

« on: November 14, 2023, 02:10:49 PM »

Sure, just did that. Thanks!

11

UCheck / Re: Where can I register new programs/versions for community stack?

« on: November 11, 2023, 10:02:15 AM »

Thanks for being transparent about data collection!

12

UCheck / Re: Frequent "network error" messag

« on: November 11, 2023, 10:00:45 AM »

OK, thanks!

13

UCheck / Re: Frequent "network error" messag

« on: November 10, 2023, 05:18:18 PM »

Yes, I'm located in Singapore at the moment. I'm seeing these errors quite frequently all through the day, every day.

14

UCheck / Re: Where can I register new programs/versions for community stack?

« on: November 09, 2023, 10:26:20 PM »

Thanks for the explanation @Cusron, that sounds like a good idea, and is something along the lines of what SUMo was successfully doing. My bad then, I thought it was a "Community Contributed" list/database that is manually updated somehow, but what it is seems better. Automated collection seems like a good idea.

Speaking of collecting data, do you have somewhere on your website an explanation of what information UCheck collects from its installed PC and what that information is used for? Maybe adding that to the explanation you link to above is a good idea?

15

UCheck / Re: Frequent "network error" messag

« on: November 09, 2023, 03:45:31 PM »

Just getting more errors if I try to scan. Looks like a server issue on your end to me.

Code: [Select]

2023/11/09 22:29:31:INFO [DynamicConfig::Refresh] Read config with success, malpe::enforce=1, malpe::enforce=0
** REDACTED**