Messages

1

Malware removal help / Re: infected. no boot to cd ,usb or recovery mode.

« on: May 23, 2018, 03:00:59 AM »

Thanks for all your help. have a good day.

2

Malware removal help / Re: infected. no boot to cd ,usb or recovery mode.

« on: May 22, 2018, 06:40:12 PM »

The computer is running much better. You are Awesome. Thank You.

3

Malware removal help / Re: infected. no boot to cd ,usb or recovery mode.

« on: May 22, 2018, 04:07:26 PM »

fixlog from desktop.

4

Malware removal help / Re: infected. no boot to cd ,usb or recovery mode.

« on: May 22, 2018, 04:06:04 PM »

here is fixlog from flashdrive.

5

Malware removal help / Re: infected. no boot to cd ,usb or recovery mode.

« on: May 22, 2018, 12:04:10 PM »

here is the log file from the command prompt. frst_cmd.txt
here is the log file from normal boot mode.      frst.txt

6

Malware removal help / Re: infected. no boot to cd ,usb or recovery mode.

« on: May 22, 2018, 02:50:56 AM »

Latest kaspersky log.

7

Malware removal help / Re: infected. no boot to cd ,usb or recovery mode.

« on: May 22, 2018, 02:30:12 AM »

Still infected. Kaspersky still detecting virus'. Malwarebytes ran once but will not start again. Here is the malwarebytes log file before i clicked clean.

8

Malware removal help / Re: infected. no boot to cd ,usb or recovery mode.

« on: May 22, 2018, 02:01:54 AM »

The computer already seems better. Thank You. Here are the log files.

9

Malware removal help / Re: infected. no boot to cd ,usb or recovery mode.

« on: May 21, 2018, 09:42:43 PM »

Hi Thanks for helping. I downloaded fixlist.txt and ran frst and it gernerated an empty fixlog.txt file. If I open fixlist.txt on the infected computer the file appears blank but if i open fixlist.txt on a noninfected computer then i can see whats in the file. also fixlist.txt is removed from the desktop after i run frst. Here is the fixlog.txt file. I see no differance.

10

Malware removal help / Re: infected. no boot to cd ,usb or recovery mode.

« on: May 21, 2018, 04:05:51 AM »

Here are the two files.

11

Malware removal help / Re: infected. no boot to cd ,usb or recovery mode.

« on: May 20, 2018, 02:32:55 AM »

web pages get redirected most times. I lose Internet connection very often. I get popup ads on desktop. Kaspersky warned me that a program was using my laptop camera. I have run multiply anti virus programs (including rogue killer) many times trying to get rid of the infection. most of it is gone but not all. I am not able to run Kaspersky rescue disk from cd or usb because the virus has blocked booting from cd or usb. I can not even run the reimaging software on my computer.

Here is the roguekiller text file.

RogueKiller V12.12.17.0 (x64) [May 14 2018] (Free) by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : https://forum.adlice.com
Website : http://www.adlice.com/download/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 10 (10.0.16299) 64 bits version
Started in : Normal mode
User : David [Administrator]
Started from : C:\Program Files\RogueKiller\RogueKiller64.exe
Mode : Scan -- Date : 05/19/2018 08:28:48 (Duration : 00:22:02)

¤¤¤ Processes : 2 ¤¤¤
[VT.Detected] Receivers.exe(7172) -- C:\Program Files (x86)\Gerdes\Receivers.exe[-] -> Found
[VT.Detected] Receivers.exe(6820) -- C:\Program Files (x86)\Gerdes\Receivers.exe[-] -> Found

¤¤¤ Registry : 0 ¤¤¤

¤¤¤ Tasks : 0 ¤¤¤

¤¤¤ Files : 1 ¤¤¤
[PUP.Firefox][File] C:\Users\David\AppData\Roaming\Mozilla\Firefox\Profiles\j5tnosjs.default\Invalidprefs.js -> Found

¤¤¤ WMI : 0 ¤¤¤

¤¤¤ Hosts File : 0 ¤¤¤

¤¤¤ Antirootkit : 0 (Driver: Loaded) ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: Micron_1100_MTFDDAK512TBN +++++
--- User ---
[MBR] 7f949192c851047c6f5a8a9079563995
[BSP] 62c2b6e0a7f01dca0381e5fd05a1b615 : Empty|VT.Unknown MBR Code
Partition table:
0 - EFI system partition | Offset (sectors): 2048 | Size: 260 MB
1 - Microsoft reserved partition | Offset (sectors): 534528 | Size: 16 MB
2 - Basic data partition | Offset (sectors): 567296 | Size: 387251 MB
3 - [SYSTEM]  | Offset (sectors): 998459392 | Size: 857 MB
4 -  | Offset (sectors): 793659392 | Size: 91924 MB
5 -  | Offset (sectors): 981919744 | Size: 8076 MB
User = LL1 ... OK
User = LL2 ... OK

12

Malware removal help / infected. no boot to cd ,usb or recovery mode.

« on: May 16, 2018, 01:33:50 PM »

I downloaded something that my antivirus cannot remove. I have tried different anti virus removal programs and rescue disks but virus remains. Any help or suggestions would be great. Thank You.