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General Category => Malware removal help => Topic started by: Buckman117 on April 23, 2017, 11:42:14 pm

Title: Need help with trojan dataup.exe requested resource is in use erors
Post by: Buckman117 on April 23, 2017, 11:42:14 pm
I currently am unable to run programs like spybot search and destroy rkill.exe and most other forms of malware or virus removal programs due to requested resource is in use errors. i have run MSE and it picked up and cleaned a few thingsenought to get me to boot without safe mode but the only other software that i am able to run is  rougeKiller i have done 2 passes and it has made things betters but on the second pass it came up with a few errors went from over 200 hits to 45 but the dataup.exe is impossible to remove. i can rename folders but am unable to change permissions or details on folders that i don't recognize as software that I want.

If I can get rkill.exe or iexplorer.exe to run then i think i can handle it from there.

attached is the text log
Title: Re: Need help with trojan dataup.exe requested resource is in use erors
Post by: Buckman117 on April 24, 2017, 12:53:23 am
I got malware bytes anti rootkit beta running and it has identified at bunch of stuff once it finishes then ill post if i can get rkill and the rest to work.
Title: Re: Need help with trojan dataup.exe requested resource is in use erors
Post by: Curson on April 24, 2017, 01:03:49 am
Hi Buckman,

Welcome to Adlice.com Forum and thanks for supporting our product.
How are your drives organised ? Is the system configured to store data on partition E ?

Please download Farbar Recovery Scan Tool (x64) (http://download.bleepingcomputer.com/farbar/FRST64.exe) and save it to your Desktop.
Please download SystemLook (http://jpshortstuff.247fixes.com/SystemLook_x64.exe) and save it to your desktop.
Code: [Select]
:dir
E:\CATIA\license server /s /md5
E:\temp files
E:\temp files\tmp
Note: The log can also be found on your Desktop entitled SystemLook.txt

Regards.

Note : This thread has been moved to the "Malware removal help" section for clarity.
Title: Re: Need help with trojan dataup.exe requested resource is in use erors
Post by: Buckman117 on April 24, 2017, 03:39:02 am
Thanks for moving the post and the advice.
Yes the drive was configured to store temp data there because i didn't want it taking up space on the ssd.
once i ran the malwarebytes anti rook kit running it cleaned at lot of trojan files up and then I could then follow the remainder of your self help guide all the way to running malware bytes and adwcleaner 
I've got it figured out now thanks for the fast reply.
Title: Re: Need help with trojan dataup.exe requested resource is in use erors
Post by: Curson on April 24, 2017, 02:36:53 pm
Hi Buckman,

You are welcome.

Regards.