Adlice forum

General Category => Malware removal help => Topic started by: cyberjoyce on October 21, 2014, 01:18:19 am

Title: HELP WITH SCAN RESULT FROM ROGUE KILLER
Post by: cyberjoyce on October 21, 2014, 01:18:19 am
The issue I have been experiencing is:
My system is Windows 7 Home Premium SP1
I have problems with System restore, it gives me error message 0X80042306;
I contacted MS and was told that this was due to 3rd party software and that my computer was infected with a very serious virus.  In order to assist me I should pay $99 that would only be good for 30 days. 
I am totally frustrated and disgusted with this cavalier approach and the poor customer service being provided by this mega company.

Also in my search for a solution, I discovered 10 pages of users experiencing the same/similar issue.

Thus, I downloaded Rogue Killer in the hope that I could try to resolve the problem. Please be aware that I do not possess the Windows 7 discs as the software was installed on my Laptop when I purchased it.

Your help and assistance would be most welcomed.

Cordially,

cyberjoyce
Title: Re: HELP WITH SCAN RESULT FROM ROGUE KILLER
Post by: Tigzy on October 21, 2014, 08:03:21 am
Hello
Have you tried that? http://windowssecrets.com/forums/showthread.php/157873-System-Restore-Fails-Error-0x80042306
Title: Re: HELP WITH SCAN RESULT FROM ROGUE KILLER
Post by: cyberjoyce on October 23, 2014, 10:24:16 am
Hi!  Tigzy:

No, I haven't, I will certainly give it a go.

Thank you so very much.  I will let you know the results.

Bye for now,

Joyce