Adlice forum

Software feedback => RogueKiller => Topic started by: wmorton42 on December 30, 2016, 01:19:18 AM

Title: just downloaded rogue killer premium
Post by: wmorton42 on December 30, 2016, 01:19:18 AM

I downloaded and registered and that was fine.

I activated it.

now how do I get the program to run??

What do I do next ?

Please help as I have a hard time understanding directions some times.

Can you call and actually talk to a human ?


Wilson Morton

Title: Re: just downloaded rogue killer premium
Post by: Curson on December 30, 2016, 02:30:58 PM

Hi Wilson,

Thanks for supporting our product.
I'm sorry, but we currently don't provide phone support.

However, you can refer to RogueKiller Tutorial (http://www.adlice.com/documentation/roguekiller/tutorial/).
All the steps to run the software are provided here.
If you have specifics questions that are not covered on the tutorial, don't hesitate to ask here.

Regards.

Title: Re: just downloaded rogue killer premium
Post by: wmorton42 on December 31, 2016, 05:26:43 PM

Please cancel my subscription. Can not get it to work.  please refund my 17.00
wmorton42
wmorton1942@verizon.net
863-324-4130

 

Title: Re: just downloaded rogue killer premium
Post by: Curson on January 01, 2017, 02:56:40 PM

Hi Wilson,

Are you really sure about that ? We can help you with it.
If you really want a refund, please open a support ticket (http://www.adlice.com/contact/).

Regards.

Title: rogue killer no responce
Post by: wmorton42 on January 04, 2017, 05:48:15 PM

I downloaded their 17.00 rogue killer program. It doesn't work and they wouldn"t give me any help.

I asked them to refund my money. I have never gotten any response....

I am asking again for a refund.

Please send it.
Please advise me at my email address  wmorton1942@verizon.net

Title: Re: just downloaded rogue killer premium
Post by: wmorton42 on January 04, 2017, 06:04:35 PM

I never got a license key sent to me.

Title: Re: just downloaded rogue killer premium
Post by: Curson on January 04, 2017, 06:17:24 PM

Hi Wilson,

I cannot help you there with this.
As I stated in my previous post, please open a new support ticket.

Regards.

Title: Re: just downloaded rogue killer premium
Post by: wmorton42 on January 04, 2017, 06:32:04 PM

I TRIED TO OPEN A SUPPORT TICKET AND COULDN;T FIND OUT HOW TO DO IT.

yOU GUYS MAKE IT IMPOSSIBLE FOR ANYONE TO GET A REFUND. yOU PUT US THROUGH DO MANY HOOPS THAT DON'T WORK.
.
WHAT ELSE DO I HAVE TO DO TO GET A REFUND ??  mY LICENSE # is below

[Redacted]

wmorton1942@verizon.net

Title: Re: just downloaded rogue killer premium
Post by: Curson on January 04, 2017, 07:34:17 PM

Hi Hi Wilson,

This will be done shortly.
I removed the licence from your message for privacy reasons.

Regards.

Title: Re: just downloaded rogue killer premium
Post by: wmorton42 on January 04, 2017, 10:48:44 PM

Thank you very much.
wmorton42