Adlice forum

General Category => Malware removal help => Topic started by: joyfulsinger on June 24, 2016, 07:53:43 PM

Title: Rogue Killer does not get rid of the viruses it finds.
Post by: joyfulsinger on June 24, 2016, 07:53:43 PM

I run a scan and it shows the report of trojans and pups and so forth and I delete them.  But they show up again when I restart my computer.  How do I get rid of the viruses?

Edit : Added JSON report

Title: Rogue Killer does not get rid of the viruses it finds.
Post by: joyfulsinger on June 24, 2016, 07:57:21 PM

After a scan I delete the viruses found, but then they return when I reboot.
Am I doing something wrong?

Title: Re: Rogue Killer does not get rid of the viruses it finds.
Post by: Curson on June 24, 2016, 07:58:26 PM

Hi joyfulsinger,

Please download Farbar Recovery Scan Tool (x64) (http://download.bleepingcomputer.com/farbar/FRST64.exe) and save it to your Desktop.

• Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  
• Press Scan button.
  
• It will produce a log called FRST.txt in the same directory the tool is run from.
  
• Please attach log back here.
• The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST64.exe). Please also attach that along with the FRST.txt into your reply.
  

Regards.