Adlice forum

General Category => Malware removal help => Topic started by: Belphe90r on February 17, 2023, 01:49:39 AM

Title: Error 5
Post by: Belphe90r on February 17, 2023, 01:49:39 AM

Mysql and PuzzleMedia with Error 5

Title: Re: Error 5
Post by: Curson on February 17, 2023, 10:38:32 PM

Hi Belphe90r,

Welcome to Adlice.com.
Could you please describe the issue you are facing ?

Regards.

Title: Re: Error 5
Post by: Belphe90r on February 20, 2023, 12:34:27 AM

Quote from: Curson on February 17, 2023, 10:38:32 PM

Hi Belphe90r,

Welcome to Adlice.com.
Could you please describe the issue you are facing ?

Regards.

I have 2 viruses, they could not be removed by the program because it gives an error 5.

Title: Re: Error 5
Post by: Curson on February 20, 2023, 12:04:20 PM

Hi Belphe90r,

Please attach RogueKiller full removal report with your next reply.

Regards.

Title: Re: Error 5
Post by: Belphe90r on February 22, 2023, 01:03:52 PM

Quote from: Curson on February 20, 2023, 12:04:20 PM

Hi Belphe90r,

Please attach RogueKiller full removal report with your next reply.

Regards.

Here you go, I hope you can help me.

Title: Re: Error 5
Post by: Curson on February 27, 2023, 11:00:37 PM

Hi Belphe90r,

Sorry for the delay.

Such detections should be planned to be deleted on reboot, which is not the case here.
We will investigate this and get back to you as soon as possible.

Regards.

Title: Re: Error 5
Post by: Belphe90r on March 01, 2023, 02:13:34 PM

Quote from: Curson on February 27, 2023, 11:00:37 PM

Hi Belphe90r,

Sorry for the delay.

Such detections should be planned to be deleted on reboot, which is not the case here.
We will investigate this and get back to you as soon as possible.

Regards.

Got it, thank you.

Title: Re: Error 5
Post by: Curson on March 21, 2023, 11:04:36 PM

Hi Belphe90r,

Sorry for the delay, again.
Could you please attach RogueKiller JSON removal report with your next reply ?

Regards.