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Software feedback => UCheck => Topic started by: garioch7 on May 28, 2021, 08:15:55 PM

Title: VLC 3.0.14 Update
Post by: garioch7 on May 28, 2021, 08:15:55 PM

Curzon:

The VLC update to Version 3.0.14 using VLC "Check for Updates" was a botched update on their side.  Users were instructed to manually download the new version, and execute the downloaded file themselves to complete the update.  I have Version 3.0.14 of VLC on both of my computers.  UCheck is reporting that update, yellowed out, with an exclamation mark, with no options to perform the update, even if I so wanted to do so, and no way to dismiss the "update" notice, on my laptop only.  Both computers running the current version of UCheck.  Screen snip and the report from last week (same thing this week) attached. Both computers running Windows 10 Pro Build 21H1.  The laptop is a Dell, Model XPS 15 7590.

Thank you and have a great day.

Regards,
-Phil

Title: Re: VLC 3.0.14 Update
Post by: Tigzy on May 31, 2021, 12:13:23 PM

Hi Phil,
Can you tell me what's written in the tooltip when you hover your mouse onto the exclamation icon ?

Title: Re: VLC 3.0.14 Update
Post by: garioch7 on May 31, 2021, 07:06:02 PM

Tigzy:

It states: "Warning! This item is an old duplicate of existing latest version. It will be removed on processing."

I updated both of my computers today to Version 4.0.2.0.  Desktop has no such detection of VLC needing an update; laptop still does, and it is not being removed.

Thank you and have a great day.

Regards,
-Phil

Title: Re: VLC 3.0.14 Update
Post by: Curson on June 05, 2021, 04:59:31 PM

Hi Phil, Tigzy,

It seems that both x86 and x64 version of VLC are installed. Maybe this is the reason why UCheck is confused.
Could you please uninstall VLC x86, then redo a scan with UCheck and see if the issue is still present ?

Regards.

Title: Re: VLC 3.0.14 Update
Post by: garioch7 on June 05, 2021, 08:57:12 PM

Curson:

You are correct. I uninstalled both versions of VLC (32 and 64 bit) from my laptop with Revo, and installed only the 64-bit version fresh.  Problem solved.  All is good.  Thank you so much.  Not sure how I wound up with both versions on my laptop.

My desktop had only the 32-bit version of VLC, so I used Revo to uninstall it, and installed a fresh 3.14 version of the 64-bit VLC.

Thank, as always, for your outstanding customer support.

Have a great weekend.

Best Regards,
-Phil

Title: Re: VLC 3.0.14 Update
Post by: Curson on June 06, 2021, 03:12:14 PM

Hi Phil,

You are welcome.

For a long time, VLC 64-bit version was only in beta, so I believe UCheck first installed VLC 32-bit when it was the case, then installed the 64-bit version when it went stable.

Anyway, thank for your feedback as always.
Have a great weekend, too.

Regards.