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Software feedback => UCheck => Topic started by: garioch7 on December 18, 2019, 07:28:12 PM

Title: UCheck Reporting Up-To-Date (Version 3.4.5.)
Post by: garioch7 on December 18, 2019, 07:28:12 PM

The news, and at Bleeping Computer, states that a new version (3.5.0) of UCheck has been released.  I have the Premium version, but when I check for the update, it reports that it is up-to-date, even though I am running Version 3.4.5.

Did you pull the update, or is there a gremlin at work here ... ?  :)

Have a great day.

Regards,
-Phil

Title: Re: UCheck Reporting Up-To-Date (Version 3.4.5.)
Post by: Curson on December 18, 2019, 09:47:21 PM

Hi Phil,

UCheck 3.5.0 was indeed released today.
A possibility is that it was not marked as outdated by UCheck update server when you last checked.
Could you please give it a try again ?

Regards.

Title: Re: UCheck Reporting Up-To-Date (Version 3.4.5.)
Post by: garioch7 on December 18, 2019, 10:14:33 PM

Curzon:

Thank you, as always, for your rapid response.  I just tried again.  Same result. :-\  I tried mid-afternoon here, my time.  Your announcement was posted this morning, so it should have found the update.  Right now it is 17:00, my time, which is hours after your announcement.  My UCheck Premium still says I have the current version and that my software is up-to-date, same as the screen capture in my first post.

If you need any logs or any other information, please let me know.

Have a great day.  By the way, UCheck just keeps getting better, so my congrats to the team/person responsible.  I will definitely be renewing my subscription.

Best Regards,
-Phil

Title: Re: UCheck Reporting Up-To-Date (Version 3.4.5.)
Post by: Curson on December 18, 2019, 10:40:36 PM

Hi Phil,

We identified the issue.
UCheck version number was incorrectly typed (3.0.5.0 unless 3.5.0.0) leading to the situation where UCheck did not detect it as the lastest version. This will be fixed tomorrow.

Thanks for your feedback and your kind words.

Have a nice day, too.
Regards.

Title: Re: UCheck Reporting Up-To-Date (Version 3.4.5.)
Post by: garioch7 on December 18, 2019, 10:54:47 PM

Curzon:

Thank you, as always, for the outstanding customer service.

You are most welcome for my kind words.  Your company is obviously VERY serious about customer service and about enhancing the best software updater on the market.  Kudos to you and your team!

I report anomalies, only because I know that you and your team will make a better product, the best!  You can't fix a little glitch if you are not informed of it.

Have a great day.

Best Regards,
-Phil

Title: Re: UCheck Reporting Up-To-Date (Version 3.4.5.)
Post by: Curson on December 18, 2019, 11:26:21 PM

Hi Phil,

You are very welcome.
Indeed, such mistakes are not always obvious, so thank you very much for reporting them.

Regards.

Title: Re: UCheck Reporting Up-To-Date (Version 3.4.5.)
Post by: garioch7 on December 19, 2019, 07:31:27 PM

Curzon:

Issue resolved.  UCheck updated this morning for me, without me having to check for updates.

Thank you for your prompt response to this issue.

Have a great day.

Regards,
-Phil

Title: Re: UCheck Reporting Up-To-Date (Version 3.4.5.)
Post by: Curson on December 19, 2019, 08:54:39 PM

Hi Phil,

Thanks for your feedback.
I'm glad this issue is now solved.

Have a nice day, too.
Regards.