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General Category => Malware removal help => Topic started by: cyberson on March 04, 2019, 04:52:28 AM

Title: how to remove a proxy that installed itself
Post by: cyberson on March 04, 2019, 04:52:28 AM

I have a windows 10 pro computer that when I try to install logmein says a proxy server is installed and fails.
Kaspersky also complains that the certificate for office 365 is not valid.
I have tried to troubleshoot this with Kaspersky who were no help and tried to just accept all certificates.
I have signed up for a TrendMicro trial and it finds nothing.
I have purchased a RogueKiller tech license and it finds nothing.
I have never used a proxy server and so I am not familiar with how to remove one.
Especially with windows 10.
I have read a number of posts on the web, but no clear direction and many with no answers.
Any help would be appreciated very much.
Thank you, cyberson

Title: Re: how to remove a proxy that installed itself
Post by: cyberson on March 05, 2019, 06:02:16 PM

This is the blog that led me here. https://www.bleepingcomputer.com/forums/t/679806/help-cannot-get-rid-of-proxy-virus/
My case is not exactly the same but I followed the steps I could with no resolution.

Title: Re: how to remove a proxy that installed itself
Post by: Curson on March 05, 2019, 09:19:08 PM

Hi cyberson,

Welcome to Adlice.com Forum.
Could you please attach RogueKiller full report with your next reply ?

Regards.