Adlice forum

Software feedback => RogueKiller => Topic started by: lax1822 on June 17, 2018, 09:03:56 PM

Title: Error readings in Rogue Killer report
Post by: lax1822 on June 17, 2018, 09:03:56 PM

I've been having a lot of problems with my PC lately - it's slow and graphics are not displayed properly in some games.  I've run almost every malware and virus scan I have and nothing shows.

I'm attaching a report from my latest scan.  Can you tell me if you see anything "wrong"?

Thanks,
Nancy

Title: Re: Error readings in Rogue Killer report
Post by: Curson on June 17, 2018, 09:34:30 PM

Hi Nancy,

Welcome to Adlice.com
Your report is clean. Could you please try to update your graphic drivers to latest version ?

Regards.

Title: Re: Error readings in Rogue Killer report
Post by: lax1822 on June 17, 2018, 10:37:13 PM

I have tried - it says I have the latest version - I've gone to the driver website and Microsoft updates and HP for my PC.

Now what?

Title: Re: Error readings in Rogue Killer report
Post by: Curson on June 18, 2018, 12:05:56 AM

Hi Nancy,

I really doubt the slowness of your computer is the result of malware.
However, we will check your system to make sure.

Please download Farbar Recovery Scan Tool (x64) (http://download.bleepingcomputer.com/farbar/FRST64.exe) and save it to your Desktop.

• Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  
• Press Scan button.
  
• It will produce a log called FRST.txt in the same directory the tool is run from.
  
• Please attach log back here.
• The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe). Please also attach that along with the FRST.txt into your reply.
  

Regards.

Title: Re: Error readings in Rogue Killer report
Post by: lax1822 on June 18, 2018, 10:13:17 AM

Thank you for your help.  I look forward to hearing from you.

Title: Re: Error readings in Rogue Killer report
Post by: Curson on June 18, 2018, 04:19:21 PM

Hi Nancy,

The reports doesn't show any malware.
However, your hardware is not really fitted for gaming (low-frequency processor, no dedicated graphic card) :

Quote

Processor: AMD A6-3600 APU with Radeon(tm) HD Graphics
Percentage of memory in use: 49%
Total physical RAM: 5616.59 MB
Available physical RAM: 2824.64 MB

Additionally, your free RAM count is quite low.

I'm afraid there is nothing I can do to help you further.

Regards.

Title: Re: Error readings in Rogue Killer report
Post by: lax1822 on June 18, 2018, 08:38:15 PM

Thank you for your help and for letting me know what you have figured out.  I appreciate it.

Title: Re: Error readings in Rogue Killer report
Post by: Curson on June 18, 2018, 09:44:50 PM

Hi Nancy,

You are very welcome.

Regards.