Adlice forum

Software feedback => RogueKiller => Topic started by: talkinggoat on June 03, 2014, 10:28:25 PM

Title: RK crashing
Post by: talkinggoat on June 03, 2014, 10:28:25 PM

Rogue Killer is crashing, on a Windows 7, x64, sp1 machine.

Problem signature:
  Problem Event Name:   InPageCoFire
  Error Status Code:   c0000185
  Faulting Media Type:   00000003
  Damaged file name:   dxgkrnl.sys
  OS Version:   6.1.7601.2.1.0.768.3
  Locale ID:   1033
  Additional Information 1:   4185
  Additional Information 2:   418519222577344c55066d30590bd95d
  Additional Information 3:   cfb4
  Additional Information 4:   cfb45a02466b4b7d6130164d00fd0749

Any ideas what could be causing this?

Title: Re: RK crashing
Post by: Tigzy on June 04, 2014, 08:13:30 AM

Hello
Could you provide a crash dump?

EDIT: Ok, topic solved here http://forum.adlice.com/index.php?topic=104

Title: Re: RK crashing
Post by: talkinggoat on June 04, 2014, 07:39:25 PM

Here is the dump file from rogue killer. This doesn't seem to be the same error as the Windows XP machine.

https://drive.google.com/file/d/0BxV5nvffUfnSS0taU29LVy1CUVE/edit?usp=sharing

Title: Re: RK crashing
Post by: Tigzy on June 05, 2014, 08:08:46 AM

What version did you use for having that crash?

Title: Re: RK crashing
Post by: talkinggoat on June 05, 2014, 02:09:43 PM

Thanks for the help.

I just downloaded it again, and it produced the same result. The version is 9.0.2.0 x64.

Link to the dmp file:
https://drive.google.com/file/d/0BxV5nvffUfnSN3g5UzZURlFYYjA/edit?usp=sharing

I am guessing that's the file you're looking for, right? The dmp file it creates, and puts in programdata\roguekiller\debug?

Title: Re: RK crashing
Post by: Tigzy on June 05, 2014, 02:42:19 PM

Exactly, thanks :)
It's supposed to be sent at next execution though.
But thanks anyway.

Title: Re: RK crashing
Post by: Tigzy on June 05, 2014, 03:02:35 PM

It looks like the dump is corrupted. Can you zip it before upload it?

Title: Re: RK crashing
Post by: talkinggoat on June 05, 2014, 03:07:50 PM

Sure. Here you go.

https://drive.google.com/file/d/0BxV5nvffUfnSWWUzaWJLbXlubkE/edit?usp=sharing

Title: Re: RK crashing
Post by: Tigzy on June 05, 2014, 05:23:39 PM

That doesn't change. I think the dump is corrupted.
Could be generate another one?

Title: Re: RK crashing
Post by: talkinggoat on June 05, 2014, 06:02:01 PM

Let me delete the old one and we'll know if it's making a new one... One second.

Title: Re: RK crashing
Post by: talkinggoat on June 05, 2014, 06:11:18 PM

Ok, this time I had it send you the dump file, from the email dialogue that pops up, when I re-ran the program. Let me know if you get it....

Title: Re: RK crashing
Post by: Tigzy on June 05, 2014, 07:15:03 PM

I didn't. I think there was no dump to send.  :-\

Title: Re: RK crashing
Post by: Tigzy on June 06, 2014, 08:20:32 AM

Do you know the moment where it's crashing?
Is it while scanning the MBR?

Title: Re: RK crashing
Post by: talkinggoat on June 09, 2014, 03:47:09 PM

It looks like it was crashing because dxgkrnl.sys was corrupted by physical disk errors. I booted into Linux and was able to diagnose the health of the disk, which reported physical damage. When I tried to upload dxgkrnl.sys to virustotal, in Linux, it gave me an input/output error.

Title: Re: RK crashing
Post by: Tigzy on June 09, 2014, 03:49:42 PM

wow, that's strange. dxgkrnl.sys is the DirectX driver I think.
If it was really corrupted, I think you'd have BSoD soon or later.