Author Topic: My PC is blocked after some minutes  (Read 4030 times)

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January 11, 2015, 05:17:55 pm

lupi

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My PC is blocked after some minutes
« on: January 11, 2015, 05:17:55 pm »
Good afternoon. For a while when I start my laptop, it is blocked after some minutes. I cannot click on any application. The mouse is still moving on the screen but nothing happens when I click. The only option is to use my laptop in safe mode. Could you help me ?
Thanks beforhand.

Reply #1January 11, 2015, 10:35:17 pm

Curson

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Re: My PC is blocked after some minutes
« Reply #1 on: January 11, 2015, 10:35:17 pm »
Hi lupi,

Welcome to Adlice.com Forum.
Please follow the following process as close as possible :

1. Please start your system in Safe mode with Networking.
2. Download and execute RogueKiller (32 bits version) or RogueKiller (64 bits version), depending of your system architecture.

Please post back the results of the scan in your next post.
If you need help with the tool, please refer to the official tutorial.

Regards.

Reply #2January 12, 2015, 08:33:06 pm

lupi

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Re: My PC is blocked after some minutes
« Reply #2 on: January 12, 2015, 08:33:06 pm »
Hello Curson,
Yesterday, after my post, I did have a look at some other informations and I downloaded Roguekiller. After a scan, I deleted the items found. I restarted my laptop and apparently, it was OK again. Today, when I saw your answer, I did again a scan but nothing was found (?) I assume everything is back in order ... Thnak you for your answer anyway.

Reply #3January 13, 2015, 04:26:36 pm

Curson

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Re: My PC is blocked after some minutes
« Reply #3 on: January 13, 2015, 04:26:36 pm »
Hi lupi,

Does the computer operates normally now ?
Do you still need help ?

Regards.