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RogueKiller / Re: roguekiller main window blocked
« Last post by Curson on October 16, 2018, 07:02:45 pm »
Hi spasky,

Thanks for your feedback. This is a really strange behaviour.
If you are not sure about the detections, please attach RogueKiller scan report with your next reply. I will help you analyse it and answer any questions you may have.

For the current status of RogueKiller V13, please refer to : Introducing RogueKiller V13.

Regards.
2
RogueKiller / Re: roguekiller main window blocked
« Last post by spasky on October 16, 2018, 02:52:56 am »
Hi Curson,

Thank you very much for your answer.

I use Windows 10 Family version 1709; I think I missed only the last two major updates, in march and october 2018.

I have solved rather mysteriously the problem of the main window blockade by these actions: close the "empty window " (of detections) by clicking on the cross on it; close the main window by clicking on the task bar; open it again by clicking on the task bar. After this it was unblocked. But the first time I made this, I was notified that my version, the 12.13.4.0, was obsolete; I got the 12.13.5.0 and made the scan again, this time in only 4 hours; rather mysteriously my computer works better than one or two days ago. This new scan found 106 problems instead of 105.

So now I face a "classic" problem: choose the files to remove. I have one red, three grey, one orange which turned in green, and the rest in orange; they concern mostly users or minor softwares and not the system itself, so I am tempted to remove everything except the green.

What is the usage for the beginners: try to do oneself if it seems not too dangerous, or get advice to learn? Is it useful to open a topic, and where?

For the V13 Beta version I am about to inform me. What is the difference?

Thanks again for your welcome and answer.




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RogueKiller / Re: roguekiller main window blocked
« Last post by Curson on October 15, 2018, 09:21:07 pm »
Hi spasky,

Welcome to Adlice.com Forum.

21 hours for a scan is not normal.
Which version of Windows 10 are you running ? Could you please give RogueKiller V13 Beta a try ?

Regards.
4
RogueKiller / roguekiller main window blocked
« Last post by spasky on October 15, 2018, 04:29:55 pm »
Hello

I use Windows 10.

I have made my first scan (it took 21 hours, my computer being suddenly extremely slow two days ago). The scan seems to have been successful, detecting 105 problems, and inviting me to open the report.

But I cannot click on any button of the main roguekiller window, and cannot move the window (it was also the case during the scan). It is the only window on my screen that I cannot move or click.

At the beginning of the scan I had the possibility to click on the order "see detections", it opened a second window, which remained open but empty. I can move this window.

Can you please help me? Thanks.

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Malware removal help / Re: Attempting to Rid Computer of Kovter
« Last post by Curson on October 10, 2018, 09:30:20 pm »
Hi Tom,

You are very welcome.
Could you please attach the Fixlog.txt file with your next reply ?

Regards.
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Malware removal help / Re: Attempting to Rid Computer of Kovter
« Last post by tcorley@tomcorleyenterpri on October 10, 2018, 09:04:16 pm »
I have followed all of your instructions.  Have run scan and your program has rid my computer of all listed malware, including Kovter.  Thank you very much for your patience and all assistance with this matter.  Greatly appreciated!!!!
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Malware removal help / Re: Attempting to Rid Computer of Kovter
« Last post by Curson on October 10, 2018, 05:46:22 pm »
Hi Tom,

It seeems that FRST did not found the fixlist.txt file.
Please make sure that both FRST.exe and fixlist.txt are located on your Desktop and that their names are not altered (ex. fixlist(1).txt).

Regards.
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Malware removal help / Re: Attempting to Rid Computer of Kovter
« Last post by tcorley@tomcorleyenterpri on October 09, 2018, 07:56:20 pm »
Have run FRST with "Fix".  I have no results page or cannot find the results page to attach.  It said it has completed task before restarting.  Please advise.  Thank you!
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Malware removal help / Re: Attempting to Rid Computer of Kovter
« Last post by tcorley@tomcorleyenterpri on October 09, 2018, 06:14:29 pm »
Have removed Driver Support, TeamViewer, and VNC.
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Malware removal help / Re: Attempting to Rid Computer of Kovter
« Last post by tcorley@tomcorleyenterpri on October 09, 2018, 06:02:11 pm »
I do not know how to uninstall the listed programs you have listed.  Have gone to Control Panel, cannot locate uninstall option.  Please advise. 
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