Recent Posts

11

RogueKiller PREMIUM / Re: Updating version 15.4

« Last post by Curson on March 11, 2022, 06:36:26 pm »

Hi Miguel,

Thanks.

Regards.

12

RogueKiller PREMIUM / Re: Updating version 15.4

« Last post by miguelgrado on March 10, 2022, 11:16:49 pm »

The problem arises when the version of the program is updated.

I will disable that option and in the next update I will check if the problem recurs

Best regards

13

RogueKiller PREMIUM / Re: Updating version 15.4

« Last post by Curson on March 10, 2022, 07:32:28 pm »

Hi Miguel,

It looks like an issue with Windows Explorer shell extension.
In RogueKiller, please go to "Settings" > "Shell Extension" and toggle it to disabled, then do a full system restart.

Did this solve the issue ?

Regards.

14

Malware removal help / Re: Please help

« Last post by Curson on March 09, 2022, 06:19:26 pm »

Hi juherron,

You are very welcome.
Thanks for your feedback.

Regards.

15

RogueKiller PREMIUM / Re: Updating version 15.4

« Last post by miguelgrado on March 09, 2022, 07:12:02 am »

Ok,,


I will specify a little more what happened.

The browser restarted and the desktop ran out of wallpaper and icons at a lower resolution.

Also something very strange,,,the menu of the taskbar disappeared the central type of windows 11 and appeared the old one of windows 10 on the left, although it was not usable because the start button did not respond ...

The installation of windows 11 I did on windows 10 and last reset the computer from the windows menu to make a cleaner installation



thanks

16

Malware removal help / Re: Please help

« Last post by juherron on March 08, 2022, 09:55:14 pm »

Thanks for the help, I'm pretty sure that was the issue. Thanks again

17

Malware removal help / Re: Please help

« Last post by Curson on March 08, 2022, 08:19:37 pm »

Hi juherron,

You are using a completely outdated version of RogueKilller
Please upgrade to the latest version and do a scan. Is the file still detected ?

Regards.

18

Malware removal help / Re: Please help

« Last post by juherron on March 08, 2022, 07:31:02 pm »

Please find the report in the attachments. Thanks

19

Malware removal help / Re: Please help

« Last post by Curson on March 08, 2022, 05:54:52 pm »

Hi juherron,

Welcome to Adlice.com Forum.
Could you please attach RogueKiller full scan report with your next reply ?

Regards.

20

RogueKiller PREMIUM / Re: Updating version 15.4

« Last post by Curson on March 08, 2022, 05:53:17 pm »

Hi Miguel,

Thanks.
We will analyse the logs and come back to you as soon as possible.

Regards.